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- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the award-winning team at Costa Burger King, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Why this job: Be part of a dynamic team and develop your skills in a fun environment.
- Qualifications: Looking for adaptable, friendly individuals who thrive in fast-paced settings.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
Shifts: Vary between 7am to 11pm, mixture of weekdays and weekends
Address: Heston Services, Phoenix Way, Heston, Hounslow, Middlesex TW5 9NB
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph. Please note this role internally is known as Customer Service Assistant. Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Barista - Costa Burger King · Heston employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Burger King · Heston
✨Tip Number 1
Get to know the company culture! Before your interview, check out moto's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll be interacting with customers all day. Think about how you can make their experience memorable and be ready to share examples of how you've done this in the past.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the friendly and professional atmosphere at Costa. First impressions matter, so let your personality shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Barista - Costa Burger King · Heston
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for coffee and customer service shine through! We want to see that you're excited about the role and ready to bring your best self to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments or have barista skills, shout about them! We love seeing how your background fits with what we do.
Be Personable: Remember, we’re looking for real individuals! Use a friendly tone in your application to reflect the warm welcome you’d give our customers. Show us your personality and how you can contribute to our awesome team culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Moto
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, how they're made, and what makes Costa's offerings unique. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a customer's issue or went above and beyond to make someone’s day better. This is key for a Barista role!
✨Demonstrate Adaptability
Since the job requires switching between busy and quieter periods, be ready to discuss how you handle fast-paced environments. Share specific instances where you thrived under pressure or adapted to changing situations.
✨Emphasise Teamwork
Costa values a culture of togetherness, so highlight your ability to work well in a team. Talk about experiences where you collaborated with colleagues to achieve a common goal or create a positive work environment.
