At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Greggs, a beloved brand transforming the UK’s rest stop experience.
- Benefits: Earn up to £35,000 plus bonuses, discounts, and enhanced benefits.
- Other info: Great career growth opportunities with funded qualifications.
- Why this job: Shape a winning culture while enjoying flexible working arrangements.
- Qualifications: Experience in retail management and a passion for team development.
The predicted salary is between 30000 - 35000 £ per year.
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What you will get in return:
- Annual bonus up to £7,800pa (up to 20%, dependent on location and performance)
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing:
- Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhering to and ensuring delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge you’ll need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- Ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- Ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Store Manager - Greggs Greggs · Baldock employer: Moto
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Store Managers are empowered to lead their teams and create memorable customer experiences. Located at Baldock Services, you will enjoy competitive benefits including an annual bonus, substantial colleague discounts, and fantastic development opportunities that pave the way for career progression. Join us in transforming the UK’s rest stop experience while enjoying a supportive environment that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Greggs Greggs · Baldock
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their winning culture.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated your team or handled pressure. We want to hear how you’ve made a difference in previous roles, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-focused role like Store Manager. Make sure you look smart and professional, reflecting the brand's image while still being comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greggs family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Manager - Greggs Greggs · Baldock
Some tips for your application 🫡
Show Your Passion for People:As a Store Manager, it's all about creating memorable experiences for customers. Make sure your application reflects your passion for people and how you can lead a team to deliver exceptional service.
Highlight Your Leadership Skills:We want to see how you've successfully managed teams in the past. Share specific examples of how you've motivated and developed your colleagues, and how you’ve driven performance in a high-pressure environment.
Be Numbers Savvy:Since you'll be responsible for budgets and P&L, it’s crucial to demonstrate your financial acumen. Include any relevant experience with managing costs and achieving financial targets in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Greggs!
How to prepare for a job interview at Moto
✨Know Your Numbers
As a Store Manager, you'll need to be comfortable with budgets and P&L. Brush up on your financial knowledge before the interview. Be ready to discuss how you've managed costs and driven sales in previous roles.
✨Showcase Your Leadership Style
This role is all about people management. Prepare examples of how you've motivated and developed your team in the past. Think about specific situations where you’ve turned around performance or supported a colleague’s growth.
✨Customer Experience Focus
Greggs is all about creating memorable customer experiences. Be prepared to share your thoughts on what exceptional service looks like and how you would implement this in the store. Use real-life examples to illustrate your points.
✨Stay Calm Under Pressure
Retail can be hectic, especially in a high-volume environment. Think of times when you’ve had to manage stress effectively. Share strategies you use to keep calm and lead your team during busy periods.
