At a Glance
- Tasks: Lead and inspire your team to deliver KFC's famous chicken and top-notch service.
- Company: Join KFC, a global brand transforming the UK's rest stop experience.
- Benefits: Enjoy up to 60% discount, annual bonuses, and enhanced benefits like pension and life assurance.
- Other info: Perfect for aspiring managers looking for their next challenge—apply today!
- Why this job: Grow your career with fabulous development opportunities and be part of a dynamic leadership team.
- Qualifications: Experience in managing teams in retail or catering; strong relationship-building skills required.
The predicted salary is between 28600 - 31960 € per year.
Assistant Manager - £29,500 - 40 hours per week
Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT
As an Assistant Manager, you won’t just Assist, you’ll be a key part of our leadership team in store. You will be able to lead, inspire and develop your team to deliver KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
What you will get in return as an Assistant Manager
- Annual bonus up to £3,640pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Restaurant Manager
What you will be doing as an Assistant Manager
- As an Assistant Manager your responsibilities will involve supporting the day to day management and operation of your unit and colleagues: Including driving sales, unit budget and P&L, delivering brand standards, Health & Safety and recruitment.
- Responsible for driving consistent high quality customer service
- Reporting to the Restaurant Manager, feeding back on potential issues, progress and overall performance.
What Skills & Knowledge you’ll need
- An understanding of maximising profit by driving sales and controlling costs
- An ability to build strong and positive relationships with stakeholders
- Adhering to and ensuring delivery of brand standards
- An emerging track record in managing and leading teams in a high volume, retail or catering brand environment
- An efficient and productive manager, ensuring delivery of task’s in an effective and timely manner.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be an assistant manager or deputy manager looking for that next challenge. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins.
Apply today!
*Please note internally this role is called Assistant Department Manager
*Annual bonus of up to 13%, final value subject to location and performance
Assistant Manager - KFC in Wolverhampton employer: Moto
At KFC, we pride ourselves on being an exceptional employer, offering a vibrant work culture where you can lead and inspire your team while delivering our world-famous fried chicken. Located at Hilton Park Services in Wolverhampton, we provide fantastic benefits including an annual bonus, generous colleague discounts, and extensive development opportunities to help you advance your career. Join us to be part of a dynamic team that values growth, teamwork, and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - KFC in Wolverhampton
✨Tip Number 1
Familiarise yourself with KFC's brand values and customer service standards. Understanding what makes KFC unique will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you inspired or developed team members, as this is crucial for the Assistant Manager role.
✨Tip Number 3
Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're preparing for interviews.
✨Tip Number 4
Research the location of Hilton Park Services and understand the local customer base. Being knowledgeable about the area can help you tailor your approach to driving sales and improving customer service in that specific context.
We think you need these skills to ace Assistant Manager - KFC in Wolverhampton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Assistant Manager position at KFC. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and manage teams.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully managed teams or improved customer service in previous roles, and explain why you want to work at KFC.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Moto
✨Show Your Leadership Skills
As an Assistant Manager, you'll be part of the leadership team. Be prepared to discuss your experience in leading and inspiring teams. Share specific examples of how you've motivated your colleagues and improved team performance in previous roles.
✨Understand the Brand
Familiarise yourself with KFC's brand values and standards. During the interview, demonstrate your knowledge of their commitment to quality customer service and how you can contribute to maintaining these standards in the store.
✨Discuss Financial Acumen
Since the role involves driving sales and managing budgets, be ready to talk about your experience with financial management. Highlight any past successes in maximising profit and controlling costs, as this will show your understanding of the business side of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've had to deal with difficult customers or manage a crisis, and explain how you resolved them effectively.
