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- Tasks: Lead your team to deliver exceptional customer service and maintain brand standards.
- Company: Join Burger King and be part of transforming the UK’s rest stop experience.
- Benefits: Enjoy a competitive salary, annual bonus, and up to 60% discount at popular brands.
- Why this job: Step into a leadership role and make a real impact in a dynamic environment.
- Qualifications: Previous supervisory experience and a passion for customer service are highly desirable.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 28800 - 40320 £ per year.
£28,800 per annum - 40 hours per week
Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer’s journey pauses, yours just begins. Apply today!
Please note internally this role is called Team Leader.
Supervisor - Burger King in Thatcham employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Burger King in Thatcham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Burger King's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your interview to demonstrate your skills and passion for customer service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, plus it boosts your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Supervisor - Burger King in Thatcham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for delivering exceptional customer service and leading a team. Share any relevant experiences that highlight your love for the Burger King brand.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight your previous leadership experience and any achievements that demonstrate your ability to drive sales and manage a team effectively. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do in a simple format.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at Burger King.
How to prepare for a job interview at Moto Hospitality
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Burger King's menu and values. Understand their commitment to customer service and how they aim to transform the rest stop experience. This knowledge will help you demonstrate your enthusiasm and alignment with their brand.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and drive sales while maintaining high standards.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Think of scenarios where you had to respond to customer feedback or coach a team member. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the role and the company culture. This shows your genuine interest in the position and helps you determine if it’s the right fit for you. Consider asking about development opportunities or how success is measured in the role.
