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- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Pret A Manger is transforming the UK's rest stop experience with delicious offerings.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: This role offers fantastic development opportunities and a fun, supportive work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.35 per hour
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Pret A Mangers freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
- Please note internally this role is called Customer Service Assistant.
- Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Scarlett #J-18808-Ljbffr
Team Member - Pret A Manger employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger
✨Tip Number 1
Show your enthusiasm! Since Pret A Manger is looking for enthusiastic individuals rather than those with extensive experience, make sure to convey your passion for customer service and teamwork during any interactions. A positive attitude can really set you apart.
✨Tip Number 2
Familiarise yourself with Pret A Manger's values and products. Understanding their commitment to fresh food and exceptional service will help you connect with the brand and demonstrate your genuine interest in being part of their team.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Given that some locations may have limited transport access, being open about your schedule can show your willingness to adapt and be a reliable team member.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations at Pret A Manger, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace Team Member - Pret A Manger
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Focus on their emphasis on enthusiasm and willingness to learn, rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide exceptional customer service. Even if you lack direct experience, showcase transferable skills from other roles or activities.
Craft a Personal Statement: Write a brief personal statement expressing your enthusiasm for the role and why you want to join Pret A Manger. Mention your interest in working in a team and delivering great customer experiences.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Pret A Manger is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to creating a positive customer experience.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Discuss any previous experiences where you collaborated with others, even if it was in a different context. This will show that you can fit into their amazing team culture.
✨Prepare for Customer Service Scenarios
Even though they don’t require prior experience, think about how you would handle common customer service situations. Be ready to discuss how you would deal with difficult customers or ensure a positive experience for everyone.
✨Ask Questions About Development Opportunities
Pret A Manger offers fabulous development opportunities, so come prepared with questions about training and career progression. This shows that you are serious about growing within the company and value their investment in your future.
