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For Companies At a Glance
- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Be part of Pret A Manger at moto, transforming the UK’s rest stop experience.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Great for those seeking a fun, supportive environment with fantastic development opportunities.
- Qualifications: No experience needed; we’ll teach you everything you need to know!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Overview
£12.40 per hour
Full Time – 40 hours a week, 7.5 hour shifts.
Rotating shifts start time from 4am – 2pm with a finish time of between 12pm and 9:30pm.
Address: Stafford Services, M6 northbound between Junction 14 and 15, Stone, Staffordshire, ST15 0EU
Join us at moto! We\’re looking for enthusiastic people to be part of our amazing team, delivering Pret A Manger\’s freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant. You might even be looking for a career change as a carer, cleaner or a warehouse assistant—we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Apply today
Where our customer’s journey pauses, yours just begins.
Please note: internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period).
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Team Member - Pret A Manger employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger
✨Tip Number 1
Familiarise yourself with Pret A Manger's menu and values. Understanding their commitment to fresh, organic food and exceptional customer service will help you stand out during any informal chats or interviews.
✨Tip Number 2
Show your enthusiasm for working in a fast-paced environment. Highlight any previous experience in customer service or food preparation, even if it's from a different sector, as it demonstrates your ability to adapt and thrive under pressure.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding the rotating shifts. Since the role requires early starts and late finishes, showing that you're open to these hours can make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Pret A Manger if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Team Member - Pret A Manger
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Highlight your enthusiasm for customer service and any relevant experience you may have.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the responsibilities of the role. Emphasise any previous customer service roles or teamwork experiences, even if they are from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Pret A Manger specifically and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Pret A Manger values enthusiastic team members who are passionate about customer service. Make sure to express your excitement for the role and how you can contribute to creating a positive experience for customers.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Pret A Manger's menu, values, and commitment to quality. Being knowledgeable about their offerings will show that you are genuinely interested in the company and its mission.
✨Highlight Relevant Experience
Even if you haven't worked in a similar role before, think about any customer service or teamwork experiences you've had. Be ready to share specific examples of how you've handled customer interactions or worked effectively in a team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. Asking questions shows your interest in the role and helps you determine if it's the right fit for you.
