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For Companies At a Glance
- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Be part of Pret A Manger at moto, transforming the UK’s rest stop experience.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Great for those seeking a fun, supportive environment with fantastic development opportunities.
- Qualifications: No experience needed; we’ll teach you everything you need to know!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Overview
Team Member – £12.40ph
Shifts: Vary between 6am to 6pm, mixture of weekdays and weekends, 20hrs per week
Address: Stafford Services, M6 Northbound, Stone ST15 0EU
Are you ready to be our next Pret Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Pret A Manger’s freshly made food, good organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\\\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers
- Hourly rates of pay may differ for under 18s; our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - Pret A Manger employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger
✨Tip Number 1
Familiarise yourself with Pret A Manger's menu and values. Understanding their commitment to fresh, organic food and exceptional customer service will help you stand out during any informal chats or interviews.
✨Tip Number 2
Show your enthusiasm for working in a fast-paced environment. Highlight any previous experience in customer service or food preparation, even if it's from a different sector, as it demonstrates your ability to adapt and thrive under pressure.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding the rotating shifts. Since the role requires early starts and late finishes, showing that you're open to these hours can make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Pret A Manger if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Team Member - Pret A Manger
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Highlight your enthusiasm for customer service and any relevant experience you may have.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the responsibilities of the role. Emphasise any previous customer service roles or teamwork experiences, even if they are from different industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Pret A Manger specifically and how you can contribute to their mission of delivering exceptional service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Pret A Manger values enthusiastic team members who are passionate about customer service. Make sure to express your excitement for the role and how you can contribute to creating a positive experience for customers.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Pret A Manger's menu, values, and commitment to quality. Being knowledgeable about their offerings will show that you are genuinely interested in the company and its mission.
✨Highlight Relevant Experience
Even if you haven't worked in a similar role before, think about any customer service or teamwork experiences you've had. Be ready to share specific examples of how you've handled customer interactions or worked effectively in a team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. Asking questions shows your interest in the role and helps you determine if it's the right fit for you.
