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For Companies At a Glance
- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Pret A Manger is transforming the UK’s rest stop experience with delicious offerings.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make a real impact on customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Overview
Team Member – £12.35ph
Location: Ferrybridge Services, M62/A1(M) Junction 33, Ferrybridge, Knottingley WF11 0AF
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Pret A Manger’s freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Customer journey
Where our customer’s journey pauses, yours just begins. Apply today
Notes
- Please note internally this role is called Customer Service Assistant.
- Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked
Want to know what it’s like to work for us? Find out from our colleague Scarlett
#J-18808-Ljbffr
Team Member - Pret A Manger employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Pret A Manger, make sure to convey your passion for customer service and teamwork. This role is all about being part of a vibrant team, so let your personality shine through in any interactions you have.
✨Tip Number 2
Familiarise yourself with Pret A Manger's values and offerings. Understanding their commitment to fresh food and exceptional service will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 3
Be prepared to discuss your availability. Since some locations may have limited public transport access, it’s important to show that you can commit to the hours required for the role, especially during peak times.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and what it takes to succeed as a Team Member, which can be invaluable when preparing for your application process.
We think you need these skills to ace Team Member - Pret A Manger
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Focus on their emphasis on enthusiasm and willingness to learn, rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide exceptional customer service. Even if you lack direct experience, showcase transferable skills from other roles or activities.
Craft a Personal Statement: Write a brief personal statement expressing your enthusiasm for the role and why you want to join Pret A Manger. Mention your eagerness to learn and contribute to the team, as well as your understanding of the company's values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Pret A Manger is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Highlight Teamwork Skills
As a Team Member, you'll be working closely with others. Be prepared to discuss your experiences in teamwork, whether from previous jobs, school projects, or even group activities. Emphasise your ability to collaborate and support your colleagues.
✨Prepare for Customer Service Scenarios
Even if you don't have direct experience, think about how you would handle common customer service situations. Practice responses to questions like 'How would you deal with a difficult customer?' to demonstrate your problem-solving skills and commitment to great service.
✨Ask Questions About the Role
Show your interest by preparing thoughtful questions about the position and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your enthusiasm but also helps you determine if it's the right fit for you.
