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For Companies At a Glance
- Tasks: Join our team to serve fresh food and coffee while providing top-notch customer service.
- Company: Pret A Manger is transforming the UK’s rest stop experience with delicious offerings.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make a real impact on customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £12.40 per hour
Shifts: Starting times from 4am, Full Time
Address: Ferrybridge Services, M62/A1(M) Junction 33, Ferrybridge, Knottingley WF11 0AF
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - Pret A Manger employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Pret A Manger
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Pret A Manger, make sure to convey your passion for customer service and teamwork. This role is all about being part of a vibrant team, so let your personality shine through in any interactions you have.
✨Tip Number 2
Familiarise yourself with Pret A Manger's values and offerings. Understanding their commitment to fresh food and exceptional service will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 3
Be prepared to discuss your availability. Since some locations may have limited public transport access, it’s important to show that you can commit to the hours required for the role, especially during peak times.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and what it takes to succeed as a Team Member, which can be invaluable when preparing for your application process.
We think you need these skills to ace Team Member - Pret A Manger
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Pret A Manger is looking for in a Team Member. Focus on their emphasis on enthusiasm and willingness to learn, rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide exceptional customer service. Even if you lack direct experience, showcase transferable skills from other roles or activities.
Craft a Personal Statement: Write a brief personal statement expressing your enthusiasm for the role and why you want to join Pret A Manger. Mention your eagerness to learn and contribute to the team, as well as your understanding of the company's values.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Pret A Manger is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Highlight Teamwork Skills
As a Team Member, you'll be working closely with others. Be prepared to discuss your experiences in teamwork, whether from previous jobs, school projects, or even group activities. Emphasise your ability to collaborate and support your colleagues.
✨Prepare for Customer Service Scenarios
Even if you don't have direct experience, think about how you would handle common customer service situations. Practice responses to questions like 'How would you deal with a difficult customer?' to demonstrate your problem-solving skills and commitment to great service.
✨Ask Questions About the Role
Show your interest by preparing thoughtful questions about the position and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your enthusiasm but also helps you determine if it's the right fit for you.
