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- Tasks: Join our team to serve delicious KFC meals and provide top-notch customer service.
- Company: KFC is transforming the UK's rest stop experience with world-famous fried chicken.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Be part of a fun team, learn new skills, and enjoy great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Team Member – £12.40 per hour
Shifts: Between 8am and midnight
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Are you ready to be our next KFC Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger‑lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family‑friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Assembling a range of KFC products to order with speed and accuracy to perfection
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer‑centric mindset
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real‑life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part‑time hours, as well as wherever we can compress or a fixed shift pattern to support your work‑life balance.
Disclaimers
- Hourly rates of pay may differ for under 18’s; our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - KFC employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with KFC's values and customer service standards. Understanding what KFC stands for and how they operate will help you align your responses during any interviews or discussions.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. As a Team Member, you'll be serving customers quickly and efficiently, so think of examples from your past experiences that demonstrate your ability to handle busy situations.
✨Tip Number 4
Be ready to showcase your teamwork skills. KFC values collaboration, so think of instances where you've successfully worked as part of a team. This will help you stand out as a candidate who can contribute positively to the work environment.
We think you need these skills to ace Team Member - KFC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles where you demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at KFC and how you can contribute to their team. Keep it concise and engaging.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct so they can reach you easily.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Prepare for Customer Service Scenarios
Even though they don't require prior experience, it's helpful to think about how you would handle common customer service situations. Be ready to discuss how you would deal with difficult customers or ensure a positive dining experience.
✨Familiarise Yourself with KFC's Menu
Having a basic understanding of KFC's menu can impress your interviewers. You don’t need to know everything, but being able to mention a few popular items shows your interest in the brand.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows that you're engaged and genuinely interested in the position.
