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- Tasks: Join our team to serve delicious KFC and provide top-notch customer service.
- Company: KFC is transforming the UK's rest stop experience with world-famous fried chicken.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and weekly pay.
- Why this job: Be part of an amazing team with fantastic development opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.30 per hour - effective 30th March 2025
Address: Medway Services, M2 between Junction 4 and 5, Rainham, Gillingham ME8 8PQ
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What We Offer Our Team Members:
- £1,000 retention bonus*
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What You Will Be Doing As a Team Member:
- Serving customers in a timely manner
- Preparing food and refreshments
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. Hourly rates of pay may differ for under 18’s.
Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract. Please note internally this role is called Customer Service Assistant. Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).
Team Member - KFC employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at KFC, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with KFC's menu and values. Knowing the products and what the brand stands for can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Be prepared to discuss your availability. Since this role may involve shifts at various times, having a clear idea of when you can work will demonstrate your flexibility and commitment to the job.
✨Tip Number 4
Consider visiting the location before applying. This will give you a feel for the environment and allow you to mention specific details about the site during your application process, showing that you’re serious about the role.
We think you need these skills to ace Team Member - KFC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what KFC is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not in hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at KFC and how you can contribute to their team, focusing on your customer service skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
KFC is looking for enthusiastic individuals to join their team. Make sure to express your excitement about the role and the opportunity to work in a fast-paced environment. A positive attitude can go a long way!
✨Highlight Teamwork Skills
As a Team Member, you'll be part of a larger team. Be prepared to discuss any previous experiences where you worked collaboratively with others. This will demonstrate that you can contribute to the team dynamic at KFC.
✨Prepare for Customer Service Scenarios
Even though KFC is willing to train you, it's helpful to think about how you would handle customer service situations. Prepare examples of how you would deal with difficult customers or ensure a positive dining experience.
✨Ask Questions About the Role
Show your interest by asking questions about the job and the company. Inquire about training opportunities, team culture, or what a typical day looks like. This not only shows your enthusiasm but also helps you understand if the role is right for you.
