Team Member - Greggs

Team Member - Greggs

Lancaster Full-Time No home office possible
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At a Glance

  • Tasks: Join us to serve delicious baked goods and provide top-notch customer service.
  • Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly faces.
  • Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and funded qualifications.
  • Why this job: Be part of a fun team, gain valuable skills, and make customers smile every day.
  • Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Access to some sites may be limited; check transport options before applying.

£12.35 per hour – Full-time 4am starts and Part-time positions available
Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU

Join our team at Greggs!

We are looking for enthusiastic individuals to deliver Greggs\’ popular sausage rolls, baked goods, and provide exceptional customer service as we transform the UK’s rest stop experience. No prior experience in hospitality or retail is required; we will provide full training.

What we offer our Team Members:

  • Up to £440 annual bonus scheme
  • Up to 60% colleague discount for you, family, and friends on brands like Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
  • Funded qualifications and development opportunities
  • Weekly pay

Responsibilities:

  • Replenishing stock levels and maintaining displays and fridges
  • Preparing fresh wraps, sandwiches, and baguettes for store opening
  • Ensuring high standards of product quality and stock availability during peak times
  • Preparing hot food and refreshments
  • Serving customers efficiently and providing excellent customer service
  • Handling customer inquiries
  • Operating tills and processing orders
  • Maintaining store cleanliness and standards

Additional Information:

Some sites are in motorway services areas with limited or no public transport access. Please ensure you can access the site before applying. Roles may include titles like crew member, retail assistant, or customer service assistant. We welcome those seeking a career change, such as into caring, cleaning, or warehouse roles.

Note: Hourly rates may vary for under 18s. This role is internally called Customer Service Assistant. The annual bonus is equivalent to one week\’s salary based on average hours worked.

Interested in working with us? Find out more from our colleague Luca.

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Team Member - Greggs employer: Moto Hospitality

At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and supported. With competitive pay, generous discounts, and opportunities for personal development through funded qualifications, we ensure our employees thrive both professionally and personally. Located at Lancaster Services, our team enjoys the unique advantage of working in a dynamic environment that transforms the rest stop experience while serving delicious baked goods to our customers.
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Contact Detail:

Moto Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member - Greggs

✨Tip Number 1

Familiarise yourself with Greggs' menu and offerings. Knowing the products inside out will not only help you during the interview but also show your enthusiasm for the role.

✨Tip Number 2

Highlight your customer service skills in any conversations or interviews. Even if you don't have direct experience, think of examples from other roles where you've provided great service.

✨Tip Number 3

Be prepared to discuss your availability, especially since the role involves early starts. Showing flexibility can make you a more attractive candidate.

✨Tip Number 4

Research the location of the job and plan your route. Being able to demonstrate that you can reliably get to the site will give you an edge over other candidates.

We think you need these skills to ace Team Member - Greggs

Customer Service Skills
Teamwork
Communication Skills
Time Management
Attention to Detail
Adaptability
Basic Food Preparation Skills
Cash Handling
Problem-Solving Skills
Ability to Work Under Pressure
Stock Management
Cleanliness and Hygiene Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your enthusiasm for customer service and any relevant skills you possess, even if they are from different fields.

Tailor Your CV: Make sure your CV reflects your suitability for the Team Member position. Emphasise any experience in customer service or teamwork, and don't forget to mention your willingness to learn and adapt.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working at Greggs. Mention why you want to join their team and how you can contribute to enhancing the customer experience at their locations.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer-facing roles.

How to prepare for a job interview at Moto Hospitality

✨Show Your Enthusiasm

Greggs is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to work there and how you can contribute to their mission of transforming the UK's rest stop experience.

✨Highlight Customer Service Skills

Even if you don't have prior experience in hospitality or retail, think about any situations where you've provided excellent customer service. Be ready to discuss these examples during the interview to demonstrate your ability to handle customer inquiries and serve efficiently.

✨Be Prepared for Early Starts

Since the role involves 4am starts, it's important to show that you're ready and willing to work at those hours. You might mention your flexibility and commitment to being a reliable team member who can handle early shifts.

✨Ask Questions About Training and Development

Greggs offers full training and development opportunities, so come prepared with questions about these aspects. This shows your eagerness to learn and grow within the company, which can set you apart from other candidates.

Team Member - Greggs
Moto Hospitality
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