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- Tasks: Join us to serve delicious baked goods and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly faces.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and funded qualifications.
- Why this job: Be part of a fun team, gain valuable skills, and make customers smile every day.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Access to some sites may be limited; check transport options before applying.
Team Member – £12.40 per hour
Shifts: Between 4am and 10pm, early starts will be required.
Location
Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following day’s trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
Flexible working arrangements:
We offer flexible working arrangements, including full or part‑time hours, as well as wherever we can compress or provide a fixed shift pattern to support your work‑life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph.
- Please note this role internally is known as Customer Service Assistant.
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
- INDLP
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Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Familiarise yourself with Greggs' menu and offerings. Knowing the products inside out will not only help you during the interview but also show your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in any conversations or interviews. Even if you don't have direct experience, think of examples from other roles where you've provided great service.
✨Tip Number 3
Be prepared to discuss your availability, especially since the role involves early starts. Showing flexibility can make you a more attractive candidate.
✨Tip Number 4
Research the location of the job and plan your route. Being able to demonstrate that you can reliably get to the site will give you an edge over other candidates.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your enthusiasm for customer service and any relevant skills you possess, even if they are from different fields.
Tailor Your CV: Make sure your CV reflects your suitability for the Team Member position. Emphasise any experience in customer service or teamwork, and don't forget to mention your willingness to learn and adapt.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working at Greggs. Mention why you want to join their team and how you can contribute to enhancing the customer experience at their locations.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer-facing roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Greggs is looking for enthusiastic individuals, so make sure to express your excitement about the role. Share why you want to work there and how you can contribute to their mission of transforming the UK's rest stop experience.
✨Highlight Customer Service Skills
Even if you don't have prior experience in hospitality or retail, think about any situations where you've provided excellent customer service. Be ready to discuss these examples during the interview to demonstrate your ability to handle customer inquiries and serve efficiently.
✨Be Prepared for Early Starts
Since the role involves 4am starts, it's important to show that you're ready and willing to work at those hours. You might mention your flexibility and commitment to being a reliable team member who can handle early shifts.
✨Ask Questions About Training and Development
Greggs offers full training and development opportunities, so come prepared with questions about these aspects. This shows your eagerness to learn and grow within the company, which can set you apart from other candidates.
