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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Moto is transforming the UK's rest stop experience with Greggs' beloved products.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours with weekly pay.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Access to some sites may be limited; ensure you can reach us before applying.
Team Member – £12.40 per hour
Shifts: 28 Hours per week, hours between 6am and 8pm
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Are you ready to be our next Greggs Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
Flexible working arrangements:
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Familiarise yourself with Greggs' menu and offerings. Knowing the products inside out will not only impress during your interview but also show your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or worked in a team can make you stand out.
✨Tip Number 3
Be prepared to discuss your availability and flexibility. Since this role is at a motorway service area, showing that you can work various shifts will be a big plus.
✨Tip Number 4
Research Moto as a company and their values. Being able to articulate why you want to work for them and how you align with their mission can set you apart from other candidates.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and teamwork.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Greggs and how you can contribute to their team, focusing on your customer service skills.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and working with Greggs. Share why you love their products and how you can contribute to the team.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience, think of times when you've provided great service in any capacity. Be ready to share examples that demonstrate your ability to handle enquiries and serve customers effectively.
✨Demonstrate Team Spirit
As a Team Member, collaboration is key. Talk about your experiences working in teams, whether in school, sports, or previous jobs. Emphasise your willingness to support colleagues and contribute to a positive work environment.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your interest in the position and helps you determine if it's the right fit for you.
