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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty baked goods.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Overview
Team Member – £12.40 per hour
Shifts: Full time, shifts between 4am and 8:30pm
Location: Kinross Services, M90, Kinross KY13 0NQ
Are you ready to be our next Greggs Team Member? Here at moto we’re looking for enthusiastic, friendly people who want to join our team, delivering Greggs’ baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Replenishing displays to provide maximum product availability
- Keeping your workspace and store clean, tidy and welcoming
- Working with colleagues to foster a culture of togetherness and teamwork
- Leaving customers with a memorable experience worth returning for
- Helping prepare the store and kitchen for the following day’s trade
What we’re looking for
We’re looking for someone who thrives in fast-paced, high-energy environments while staying focused and productive in quieter settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls. If you’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person; we hire real life individuals. We value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re committed to developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, and we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.
We offer flexible working arrangements, including full or part-time hours, and where possible compress or provide fixed shift patterns to support your work-life balance.
Disclaimers
- Hourly rates of pay may differ for under 18s; our night shift roles include a premium of £2 per hour
- Please note this role is internally known as Customer Service Assistant
- Annual bonus scheme is equivalent to a work week’s salary based on average hours worked over a defined period
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Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Highlight your willingness to learn and adapt, as they value a positive attitude over experience.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu, especially the popular items like sausage rolls and sandwiches, can help you stand out during any informal discussions or interviews. It shows you're genuinely interested in the role.
✨Tip Number 3
Consider your availability. Since this role is at a motorway services area, be clear about your working hours and how you plan to commute. Being flexible with your schedule can make you a more attractive candidate.
✨Tip Number 4
Prepare for customer interaction scenarios. Think about how you would handle different customer situations, as exceptional customer service is key in this role. Practising responses can help you feel more confident if you're asked about it during the selection process.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Show Enthusiasm: Since Greggs is looking for enthusiastic individuals, make sure to convey your passion for customer service and teamwork in your application. Use positive language that reflects your eagerness to be part of their team.
Highlight Transferable Skills: Even if you don't have direct experience in hospitality or retail, think about any relevant skills from previous jobs or experiences. Emphasise qualities like communication, teamwork, and a willingness to learn.
Tailor Your CV: Customise your CV to align with the job description. Focus on any experience that showcases your ability to work in a fast-paced environment and provide excellent customer service, even if it's from different sectors.
Craft a Strong Cover Letter: Write a cover letter that expresses your interest in the role and why you want to work at Greggs. Mention specific aspects of the job that excite you, such as the opportunity to learn new skills and contribute to a friendly team.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Mention any previous experiences where you collaborated with others, even if it was in a different context, as this will show that you can contribute positively to the team dynamic.
✨Prepare for Customer Service Scenarios
Think about common customer service situations and how you would handle them. Be ready to discuss how you would deal with difficult customers or ensure a positive experience, as exceptional customer service is key for this role.
✨Ask Questions About Training
Since the company offers training for new team members, ask about the training process during your interview. This shows that you are eager to learn and grow within the role, which aligns with their values.
