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- Tasks: Join our team to serve delicious Greggs products and provide top-notch customer service.
- Company: Moto is transforming the UK's rest stop experience with great food and service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and enjoy fantastic development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Access to the site is essential due to limited public transport options.
£12.30 per hour - Part Time
Address: Burton Services, M6 Northbound between Junction 35 and 36, Carnforth LA6 1JF
Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying. Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!
Hourly rates of pay may differ for under 18s. Where our customer’s journey pauses, yours just begins. Apply today.
Please note internally this role is called Customer Service Assistant. Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about working in a fast-paced environment. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Highlight your teamwork skills. Since this role involves being part of a team, think of examples from your past experiences where you've successfully worked with others. This will demonstrate your ability to contribute positively to the team dynamic.
✨Tip Number 4
Be prepared to discuss your availability. Given the nature of the job at a motorway service area, flexibility is key. Make sure you can clearly communicate your availability during the application process to show you're a reliable candidate.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and skills mentioned, such as customer service and food preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your enthusiasm and willingness to learn, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the team at Greggs. Mention why you want to work there and how you can contribute to their mission of transforming the rest stop experience.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and working with Greggs. Share why you love their products and how you can contribute to the team.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience, think of times when you've provided great service in any capacity. Be ready to share examples of how you've helped others or resolved issues, as this will demonstrate your potential.
✨Ask Questions
Prepare a few questions to ask during the interview. This shows your interest in the role and helps you understand more about the team dynamics and what a typical day looks like at Greggs.
✨Be Ready to Learn
Since the company offers training, emphasise your willingness to learn new skills. Mention any past experiences where you quickly adapted to new tasks or environments, showcasing your flexibility and eagerness to grow.
