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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty baked goods.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some locations may be limited.
£12.30 per hour *effective 30th March 2025, 7 hour contract
Address: Blackburn Services, Junction 4, M65, Darwen BB3 0DB
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK's rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What We Offer Our Team Members
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What You Will Be Doing As a Team Member
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. Hourly rates of pay may differ for under 18’s.
Where our customer’s journey pauses, yours just begins. Apply today.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period).
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Be prepared to discuss your availability. Since this role may require flexibility, think about your schedule and be ready to share when you can work. This will demonstrate your commitment and willingness to fit into the team.
✨Tip Number 4
Research the location. Since some sites have limited transport access, ensure you know how you'll get to the Blackburn Services. Mentioning your transport plan can show your reliability and readiness to start the job.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on their emphasis on enthusiasm and willingness to learn, rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide exceptional customer service. Even if you lack direct experience, showcase your enthusiasm and willingness to learn.
Craft a Personal Statement: Write a brief personal statement that reflects your passion for working in a team environment and your eagerness to contribute to Greggs' mission of delivering great customer service. Keep it concise and engaging.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss examples of how you've worked well in a team before, even if it's from school or other non-work experiences.
✨Demonstrate Customer Service Skills
Even if you don't have formal experience, think of times when you've provided good service, whether in a volunteer role or helping friends. Be ready to share these stories during the interview.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and helps you understand more about the team and work environment at Greggs.
