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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK's rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport options as some locations may have limited access.
Shifts start at 3am.
Address: Cherwell Valley Services, M40 Junction, 10 Northampton Road, Ardley, Bicester OX27 7RD
Joining us is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering Greggs' much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK's rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing a range of fresh wraps, sandwiches, and baguettes ready for store opening
- Ensuring all products are made to a high standard and kept well stocked for peak periods
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant; we’d love to hear from you!
Hourly rates of pay may differ for under 18s.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Want to know what it’s like to work for us? Find out from our colleague Luca.
Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and what they offer can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers.
✨Tip Number 3
Be prepared to discuss your availability. Since shifts start early at 3am, it's important to demonstrate that you can commit to these hours. Highlighting your flexibility can make you a more attractive candidate.
✨Tip Number 4
Connect with current employees on social media or professional networks. This can give you insights into the company culture and expectations, which you can use to tailor your approach when applying.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles that demonstrate your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and why you want to join Greggs. Mention your willingness to learn and how you can contribute to their team, especially in delivering exceptional customer service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Greggs is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you enjoy working with people.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Mention any previous experiences where you collaborated with others, even if it was in a different context, as this will show that you can contribute positively to the team environment.
✨Prepare for Customer Service Scenarios
Think about common customer service situations and how you would handle them. Be ready to discuss how you would deal with difficult customers or ensure a positive experience, as exceptional customer service is key for this role.
✨Ask Questions About Training
Since the company offers training for new team members, prepare some questions about the training process. This shows that you are eager to learn and grow within the role, which is something they value.
