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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Greggs is transforming the UK’s rest stop experience with tasty treats and friendly service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and make customers smile every day.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Overview
Team Member – £12.40 per hour. Shifts: 14 Hours per week, shifts between 4am and 8:30pm. Address: Washington Services, A1(M) Junction 64, Portobello, Birtley, County Durham DH3 2SJ.
Are you ready to be our next Greggs Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following day\\\’s trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\\\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position at Greggs, make sure to convey your excitement about joining the team. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with Greggs' products. Knowing their menu and popular items like sausage rolls and sandwiches can help you stand out during the interview. It shows that you're proactive and have a genuine interest in what they offer.
✨Tip Number 3
Prepare for situational questions. Think about how you would handle various customer service scenarios, such as dealing with a difficult customer or managing busy periods. This will demonstrate your problem-solving skills and readiness for the role.
✨Tip Number 4
Check your transport options. Since some locations may have limited public transport access, ensure you can easily get to the site. Mentioning your reliable transport arrangements during the interview can show your commitment to the job.
We think you need these skills to ace Team Member - Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Greggs is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles where you demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Greggs specifically and how you can contribute to their team. Keep it friendly and engaging, showing your passion for customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and working with the team. Share why you want to be part of Greggs and how you can contribute to their mission.
✨Highlight Your Customer Service Skills
Even if you don't have formal experience, think of times when you've provided great service, whether in a previous job or in everyday situations. Be ready to share these examples during the interview to demonstrate your ability to connect with customers.
✨Ask Questions About Training
Since the company offers training for new team members, ask about the training process and what skills you'll learn. This shows that you're eager to develop and are serious about succeeding in the role.
✨Be Prepared for Practical Scenarios
You might be asked how you would handle specific customer situations or challenges in the store. Think through some scenarios beforehand, such as dealing with a difficult customer or managing stock levels during busy periods, to show your problem-solving skills.
