At a Glance
- Tasks: Serve customers, prepare food, and maintain store cleanliness.
- Company: Join the vibrant team at Burger King, known for its flame-grilled menu.
- Benefits: Enjoy competitive pay, bonuses, discounts, and weekly pay.
- Why this job: Be part of a fun team and develop your skills in customer service.
- Qualifications: Enthusiasm and a passion for delivering great service.
- Other info: Flexible shifts with fantastic career development opportunities.
Overview
Team Member – £12.40 per hour. Shifts: Full and Part Time position available. Location: Reading Services, M4 motorway, Burghfield, Reading RG30 3UQ.
Responsibilities
- Step up to lead a shift, with training provided, and earn £12.90 per hour.
- Greeting customers with a warm and friendly welcome.
- Processing orders and requests in a timely and efficient manner.
- Assembling a range of Burger King products to order with speed and accuracy to perfection.
- Delivering brand standards to a level our customers expect.
- Resolving challenges and enquiries with a customer-centric mindset.
- Ensuring the workspace and store are kept clean, tidy and welcoming.
- Working with colleagues to deliver a culture of togetherness and teamwork.
- Leaving customers with a memorable experience worth returning for.
- Helping prepare the store and kitchen for the following day’s trade.
What we offer
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member
We’re looking for enthusiastic, friendly people who want to get stuck in and join our team, delivering Burger King’s world-famous flame-grilled taste and exceptional customer service as we transform the UK’s rest stop experience.
- What you’ll be doing as a Team Member previously listed:
What we’re looking for
We’re looking for someone who can thrive in fast-paced, high-energy environments while staying focused and productive in quieter, independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls. If you’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re committed to developing a workplace where you can thrive, contribute and be your authentic self. We’re proud to be recognised in the Sunday Times Best Places to Work in 2024 and 2025.
Being a motorway services area means some sites have limited or no access through public transport, so please check you can access the location you are interested in.
We offer flexible working arrangements, including full or part-time hours, and where possible, flexible shift patterns to support work-life balance.
Disclaimers
- Hourly rates of pay may differ for under 18s; our night shift roles include a premium of £2 per hour.
- Please note this role is known internally as Customer Service Assistant.
- Annual bonus scheme is equivalent to a week’s salary based on average hours worked over a defined period.
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Team Member - Burger King employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Burger King
✨Tip Number 1
Get to know the company! Before your interview, check out Burger King's values and what they stand for. This way, you can show them you're not just another applicant but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Think about how you can relate your past experiences to the role of a Team Member, especially around customer service.
✨Tip Number 3
Dress the part! Even though it's a casual environment, showing up looking neat and presentable can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member - Burger King
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our Burger King team and delivering that flame-grilled goodness.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. Whether you've worked in retail or food service before, we want to know how your skills can help us provide exceptional service at Burger King.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Moto Hospitality
✨Know the Menu
Before your interview, take some time to familiarise yourself with Burger King's menu. Being able to discuss their flame-grilled offerings and any promotions shows your enthusiasm and interest in the role.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Whether it was resolving a complaint or going the extra mile for a customer, these stories will highlight your suitability for the Team Member position.
✨Dress the Part
Even though it's a fast-food environment, first impressions matter! Dress smart-casual for your interview to show that you take the opportunity seriously and are ready to represent the brand.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.