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- Tasks: Join our team to serve delicious food and provide top-notch customer service.
- Company: Be part of BP Greggs, transforming the UK's rest stop experience with travel essentials and baked goods.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Great opportunity for growth, fun work culture, and making a real impact on customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Must be 18+ for certain tasks; check transport access before applying.
Overview
Team Member – £12.40ph. Shifts: vary between 5am to 11pm, mixture of weekdays and weekends required. Address: Rugby Services Junction 1 M6, Leicester Road, Churchover, Rugby CV23 0EZ. Are you ready to be our next BP Greggs Team Member?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP’s premium quality fuels and delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Team Member - BP Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about working in a dynamic environment. Highlight your willingness to learn and adapt, as this role values attitude over experience.
✨Tip Number 2
Familiarise yourself with BP and Greggs products. Knowing what they offer can help you stand out during any informal chats or interviews. It shows that you're genuinely interested in the role and the company.
✨Tip Number 3
Be prepared to discuss your availability. Since shifts vary and include weekends, being flexible with your schedule can be a big plus. Make sure to mention any specific times you can work when you get the chance.
✨Tip Number 4
Consider visiting the location before applying. If possible, check out the Rugby Services site to get a feel for the environment. This can help you articulate why you want to work there and how you can contribute to the team.
We think you need these skills to ace Team Member - BP Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what BP Greggs is looking for in a Team Member. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality or retail. Emphasise your customer service skills, teamwork, and any previous roles where you demonstrated enthusiasm and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at BP Greggs and how you can contribute to their team. Keep it concise and engaging.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct so they can reach you easily.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you enjoy helping others.
✨Highlight Your Flexibility
With shifts varying between 7am and 11pm, it's important to demonstrate your flexibility regarding working hours. Be prepared to discuss your availability and willingness to work weekends, as this will show that you are committed to meeting the company's needs.
✨Emphasise Teamwork Skills
As a Team Member, collaboration is key. Share examples from your past experiences where you successfully worked as part of a team. This could be from previous jobs, school projects, or even volunteer work, showcasing your ability to contribute positively to a group.
✨Prepare for Customer Service Scenarios
Even though the company will provide training, it's beneficial to prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, and be ready to discuss these situations during the interview to demonstrate your problem-solving skills.
