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- Tasks: Join our team to serve delicious Greggs treats and BP essentials while providing top-notch customer service.
- Company: Moto is transforming the UK's rest stop experience with exciting brands and exceptional service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts at popular brands, and enhanced benefits like sick pay and life assurance.
- Why this job: This role offers fantastic development opportunities and a fun, supportive work culture.
- Qualifications: No experience needed; just bring your enthusiasm and be 18 or over for certain tasks.
- Other info: Weekly pay and flexible hours make this a great fit for students and those seeking part-time work.
£12.35 per hour *effective 29th June
Part Time - 14 hours a week
Initial 6 month fixed term contract with the potential of extending.
Address: Doncaster Services, M18 Junction 5, Hatfield, Doncaster DN8 5GS
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP's handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK's rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Where our customer’s journey pauses, yours just begins. Apply today.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Team Member - BP/Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP/Greggs
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about working in a dynamic environment like Moto. Employers love candidates who are genuinely interested in the role and the company.
✨Tip Number 2
Familiarise yourself with BP and Greggs products. Knowing what they offer can help you stand out during any informal discussions or interviews. It shows that you're proactive and ready to engage with customers about the products you'll be serving.
✨Tip Number 3
Prepare to discuss your customer service mindset. Even if you don't have direct experience, think of examples from your life where you've provided great service or helped someone out. This will demonstrate your potential to excel in the role.
✨Tip Number 4
Check your transport options. Since some sites may have limited access, ensure you can easily get to the Doncaster Services location. Being able to confirm your travel arrangements can give you an edge over other candidates.
We think you need these skills to ace Team Member - BP/Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Member position entails. Highlight your enthusiasm for customer service and willingness to learn, as these are key traits they are looking for.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not in hospitality or retail. Emphasise transferable skills such as teamwork, communication, and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Moto and how you can contribute to their team, focusing on your eagerness to learn and provide exceptional service.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you can contribute positively.
✨Highlight Your Flexibility
Given that some shifts may require you to work at odd hours, emphasise your flexibility and willingness to adapt to different schedules. This shows that you're ready to meet the demands of the job.
✨Demonstrate Team Spirit
As a Team Member, collaboration is key. Be prepared to discuss examples of how you've worked well in a team before, even if it's from previous jobs or group projects. This will show that you understand the importance of teamwork in delivering exceptional customer service.
✨Ask Questions About Training
Since the company offers training for new employees, ask questions about the training process during the interview. This not only shows your eagerness to learn but also helps you understand how they support new team members in developing their skills.
