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- Tasks: Join our team to serve customers and maintain stock at a busy motorway service area.
- Company: Moto Hospitality transforms UK rest stops with quality food and exceptional service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and weekly pay.
- Why this job: Be part of a fun team, learn new skills, and make a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Must be 18+ for certain tasks; check transport access before applying.
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£12.35 per hour – 16 Hours per week
Warminster Services, A36 Bypass, Bath Road, Warminster, Wiltshire BA12 7RU
£12.35 per hour – 16 Hours per week
Address: Warminster Services, A36 Bypass, Bath Road, Warminster, Wiltshire BA12 7RU
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Team Members:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Team Member:
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Where our customer’s journey pauses, yours just begins.
Apply today
- Please note internally this role is called Customer Service Assistant.
- Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Sally
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Team Member - BP employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member role, make sure to convey your excitement about working in a customer service environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with Moto Hospitality's offerings. Knowing about the brands they work with, like Greggs and Costa Coffee, can help you engage in meaningful conversations during any interviews or assessments.
✨Tip Number 3
Be prepared to discuss your availability. Since some shifts may require flexibility, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer service, even if it's informal. Whether it's helping out at family events or volunteering, demonstrating your ability to interact positively with customers can set you apart.
We think you need these skills to ace Team Member - BP
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Moto Hospitality is looking for in a Team Member. Focus on the key responsibilities and required skills, even if they mention that no prior experience is necessary.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct experience in hospitality, emphasise transferable skills like customer service, teamwork, and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Moto Hospitality and how you can contribute to their team, focusing on your willingness to learn and provide excellent customer service.
Check Your Application: Before submitting your application, double-check for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is up to date. A polished application reflects your attention to detail.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Moto Hospitality is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in hospitality or retail, think about any past experiences where you've provided excellent customer service. Be ready to share examples that demonstrate your ability to handle enquiries and serve customers effectively.
✨Be Prepared to Learn
Moto Hospitality emphasises that they will teach you everything you need to know. Show your willingness to learn new skills and adapt to the fast-paced environment. Mention any previous experiences where you quickly picked up new tasks.
✨Know the Location
Since some sites may have limited public transport access, ensure you are familiar with the location of the Warminster Services. Being able to discuss your commute shows that you are serious about the position and have considered the practicalities of getting to work.
