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For Companies At a Glance
- Tasks: Join our team to serve customers and maintain stock at a busy motorway service area.
- Company: Moto is transforming the UK’s rest stop experience with top brands and exceptional service.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts at popular brands, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and enjoy flexible hours in a vibrant environment.
- Qualifications: No experience needed, just bring your enthusiasm and be 18 or over for certain tasks.
- Other info: Check transport access before applying, as some locations may have limited public transport options.
Overview
£12.35 per hour – Full Time Hours
Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional customer service, as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
Benefits
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
Responsibilities
- Maintaining stock levels by replenishing displays and fridges
- Preparing hot food and refreshments
- Serving customers in a timely manner
- Providing exceptional customer service
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Due to some responsibilities within the role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Where our customer’s journey pauses, yours just begins. Apply today.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week\\\’s salary based on average hours worked (define period)
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Team Member - BP employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - BP
✨Tip Number 1
Show your enthusiasm! When you apply for the Team Member position, make sure to convey your excitement about working in a dynamic environment. Employers love candidates who are genuinely interested in being part of their team.
✨Tip Number 2
Familiarise yourself with BP and Moto's values. Understanding what they stand for can help you align your answers during any interviews or discussions, showcasing that you're a great fit for their culture.
✨Tip Number 3
Prepare to discuss your customer service mindset. Even if you don't have direct experience, think of examples from your life where you've provided excellent service or helped someone out, as this will demonstrate your potential.
✨Tip Number 4
Check your transport options. Since some locations may have limited public transport access, ensure you can reliably get to Chieveley Services. This shows commitment and helps avoid any logistical issues later on.
We think you need these skills to ace Team Member - BP
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight your enthusiasm for customer service and teamwork, as these are key qualities they are looking for.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not in hospitality or retail. Focus on skills like communication, teamwork, and any previous customer service roles, no matter how small.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at BP and how you can contribute to their team, emphasising your willingness to learn.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in customer service roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to be part of their team. Share why you want to work in a customer service environment and how you can contribute positively.
✨Highlight Your Team Spirit
Emphasise your ability to work well in a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, as this role involves being part of an amazing team.
✨Demonstrate Customer Service Skills
Even if you don't have formal experience, think of examples from your life where you've provided excellent service or helped someone out. This could be anything from volunteering to helping friends or family.
✨Ask Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Team Member.
