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For Companies At a Glance
- Tasks: Serve customers with a smile and keep the store running smoothly.
- Company: Join moto, a top-rated workplace transforming UK rest stops.
- Benefits: Earn £12.40/hour, enjoy discounts, bonuses, and flexible hours.
- Why this job: Be part of a dynamic team and create memorable customer experiences.
- Qualifications: Looking for adaptable, friendly individuals ready to thrive in fast-paced environments.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
The predicted salary is between 12 - 16 £ per hour.
Overview
Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT
Are you ready to be our next BP Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP’s premium quality fuels and exceptional customer service as we transform the UK’s rest stop experience.
Role details:
- Team Member - £12.40 per hour
- Shifts: Rotating shifts including weekends
- Address: Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store ready for the following day’s trade
What we’re looking for:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Seasonal Team Member - BP in Swansea employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member - BP in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on moto and BP. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their awesome crew.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills and experiences align with the role of a Team Member. This will help you feel more confident and ready to impress when it’s your turn to shine.
✨Tip Number 3
Be yourself! The team at moto values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your enthusiasm for customer service and teamwork, and show them why you’d be a great fit for their dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates there, making it super easy for us to keep in touch and get you on board as a Team Member.
We think you need these skills to ace Seasonal Team Member - BP in Swansea
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show off your enthusiasm and friendliness—qualities that are super important for a Team Member.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in fast-paced environments or have customer service experience, shout about it! We love seeing how your skills match what we're looking for.
Keep It Clear and Concise: While we want to know all about you, it's best to keep your application straightforward. Use clear language and avoid jargon. This helps us understand your background quickly and easily, making it easier for us to see if you're a good fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have on offer!
How to prepare for a job interview at Moto Hospitality
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at BP involves. Familiarise yourself with the key responsibilities like greeting customers, processing orders, and maintaining a clean workspace. This will help you demonstrate your enthusiasm and readiness to jump right in.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Think of times when you resolved a customer's issue or made their day better. This will show that you can deliver the friendly, welcoming experience they’re looking for.
✨Emphasise Your Adaptability
The job requires someone who can thrive in both busy and quieter moments. Be ready to discuss how you've successfully managed different work environments before. Highlight your ability to stay calm under pressure and how you keep productivity high, no matter the pace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
