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For Companies At a Glance
- Tasks: Lead teams to deliver top-notch service and achieve brand standards.
- Company: Join a dynamic team at Burger King with exciting growth opportunities.
- Benefits: Enjoy competitive salary, annual bonuses, and up to 60% discounts on popular brands.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Previous supervisory experience and a passion for customer service are key.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 24500 - 29500 £ per year.
Overview
Supervisor
Winchester Services, M3, Shroner Wood, Winchester SO21 1PP
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.
Salary and location
£30,000 – £30,500 per annum — 40 hours per week
Winchester Services, M3, Shroner Wood, Winchester SO21 1PP
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King’s world-famous flame grilled menu and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our supervisors
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer’s journey pauses, yours just begins.
Apply today!
Please note internally this role is called Team Leader
Want to know what it\\\’s like to work for us? Find out from our colleague Navi
#J-18808-Ljbffr
Supervisor - Burger King employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Burger King
✨Tip Number 1
Get to know the company culture! Before your interview, check out Burger King's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled customer feedback. We want to hear how you’ve made a difference, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking smart can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This not only shows your interest but also helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor - Burger King
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering a memorable customer experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making our customers' journeys enjoyable.
Tailor Your CV: Make sure to customise your CV to highlight your previous experience in leading or supervising a team. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, we’re looking for great communication skills, so let that reflect in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto Hospitality
✨Know the Brand
Before your interview, make sure you understand Burger King's brand values and what they stand for. Familiarise yourself with their menu and any recent promotions or changes. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Leadership Skills
As a supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Highlight your commitment to delivering excellent customer service. Be ready to discuss how you've handled customer feedback in the past and what steps you took to ensure a positive experience. This is crucial for a role that focuses on maximising profit through customer satisfaction.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your interest in the position and helps you assess if it's the right fit for you.
