At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join BP Greggs, transforming the UK's rest stop experience with travel essentials and baked goods.
- Benefits: Enjoy an annual bonus, up to 60% discount, and enhanced benefits like pension and life assurance.
- Why this job: Shape a winning culture while developing your career with fabulous growth opportunities.
- Qualifications: Experience in managing teams and achieving financial targets in retail or catering environments.
- Other info: Perfect for aspiring managers looking to elevate their career in a dynamic setting.
The predicted salary is between 32000 - 39000 £ per year.
Location: Rugby Services, Junction 1 M6, Leicester Road, Churchover, Rugby CV23 0EZ
Hours: 40 hours per week
Salary: £32,000 - £39,000
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you’ll lead your team in delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager:
- Annual bonus up to £7,800pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What You Will Be Doing As a Store Manager:
- Ensure that the BP unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhere to and ensure delivery of brand standards
- Overall responsibility for driving consistent high-quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge You’ll Need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios, and cost-saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager looking for that next challenge. We want to hear from you!
Where our customer’s journey pauses, yours just begins. Ready to start your journey with us? Apply today!
Please note internally this role is called Department Manager. Annual bonus of up to 20%, final value subject to location and performance.
Store Manager - BP Greggs employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - BP Greggs
✨Tip Number 1
Familiarise yourself with BP and Greggs' brand values and customer service standards. Understanding their mission will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of BP Greggs. They can provide valuable insights into the company culture and what it takes to succeed as a Store Manager, which can give you an edge during interviews.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to manage budgets and lead teams effectively. Being able to discuss these in detail will showcase your qualifications for the role.
✨Tip Number 4
Showcase your ability to handle pressure by discussing any relevant experiences where you successfully managed a busy environment. This will highlight your capability to thrive in the fast-paced setting of a store manager.
We think you need these skills to ace Store Manager - BP Greggs
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight your relevant experience in managing teams and achieving financial targets.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous management experience, particularly in high-volume retail or catering environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your passion for creating memorable customer experiences and how you can contribute to the winning culture at BP Greggs. Mention specific examples of how you've successfully managed teams and met financial targets in the past.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Moto Hospitality
✨Showcase Your People Skills
As a Store Manager, your ability to connect with people is crucial. Be prepared to discuss how you've successfully led teams in the past, focusing on your approach to mentoring and developing staff.
✨Demonstrate Financial Acumen
Since you'll be responsible for achieving financial targets, come ready to talk about your experience with budgets and P&L management. Share specific examples of how you've driven sales and managed costs effectively.
✨Highlight Customer Service Excellence
Customer experience is key in this role. Prepare to give examples of how you've ensured high-quality service in previous positions, and discuss any strategies you've implemented to enhance customer satisfaction.
✨Stay Calm Under Pressure
The interview may include scenarios that test your ability to handle pressure. Think of instances where you've remained composed in challenging situations and how you managed to lead your team through them.