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- Tasks: Serve customers, manage stock, and provide exceptional service in a fast-paced environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with high-quality food.
- Benefits: Enjoy up to £440 bonus, 60% discounts, enhanced benefits, and weekly pay.
- Why this job: Be part of an enthusiastic team, gain skills, and enjoy fabulous development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some sites may have limited public transport.
£12.35 per hour - effective 29th June 2025
Fixed Term Contract until end September 2025
Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF
Joining motto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Hourly rates of pay may differ for under 18’s.
Apply today.
Please note internally this role is called Customer Service Assistant.
Seasonal Retail Assistant - M&S Simply Food employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food
✨Tip Number 1
Show your enthusiasm! When you apply for the Seasonal Retail Assistant position, make sure to convey your excitement about working in a team and providing excellent customer service. Employers love candidates who are genuinely passionate about the role.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's products. Having a basic understanding of their offerings can help you stand out during any informal discussions or interviews. It shows that you're proactive and interested in the brand.
✨Tip Number 3
Be prepared to discuss your availability. Since this is a seasonal role, being flexible with your working hours can make you a more attractive candidate. Highlight any times you can work, especially weekends and holidays.
✨Tip Number 4
Network with current employees if possible. If you know anyone who works at M&S Simply Food, reach out to them for insights about the company culture and tips on what they look for in a candidate. This can give you an edge in your application.
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what M&S Simply Food is looking for in a Seasonal Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at M&S Simply Food and how you can contribute to their team, even if you don't have prior experience in retail.
Check Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure all required documents are included and that your contact information is correct.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your excitement about the role and the opportunity to work with M&S Simply Food. Share why you want to be part of their team and how you can contribute positively.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience in retail or hospitality, think of any situations where you've provided excellent customer service. This could be from previous jobs, volunteering, or even helping friends and family. Be ready to share these examples during the interview.
✨Ask Questions About Training
The company mentions that they will teach you everything you need to know. Prepare some questions about the training process and what support you'll receive as a new employee. This shows you're eager to learn and grow within the role.
✨Check Your Transport Options
As some sites may have limited access through public transport, ensure you know how you'll get to the location. Mentioning your transport plan during the interview can demonstrate your reliability and commitment to the job.
