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For Companies At a Glance
- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Perfect for those seeking a fun, supportive environment with great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Address: Peterborough Extra Services, A1, Peterborough PE7 3UQ
Joining moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes, and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant, or customer service assistant. You might even be looking for a career change as a carer, cleaner, warehouse assistant, or café worker. We’d love to hear from you!
Hourly rates of pay may differ for under 18s.
Where our customer’s journey pauses, yours just begins. Apply today.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
Want to know what it’s like to work for us? Find out from our colleague Fabiana.
Seasonal Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Barista - Costa
✨Tip Number 1
Show your enthusiasm! When you apply for the Seasonal Barista position, make sure to convey your passion for coffee and customer service. A positive attitude can go a long way in making a great impression.
✨Tip Number 2
Familiarise yourself with Costa's menu and offerings. Knowing the different types of beverages and food items they serve will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 3
Be prepared to discuss your availability. Since this is a seasonal role, flexibility in your working hours can be a big plus. Make sure to highlight any times you can work, especially during peak periods.
✨Tip Number 4
Research the company culture at Costa. Understanding their values and what they stand for will help you align your answers during the interview, showing that you're a good fit for their team.
We think you need these skills to ace Seasonal Barista - Costa
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Costa is looking for in a Seasonal Barista. Focus on the key responsibilities and skills mentioned, such as customer service and beverage preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills that would make you a great fit for the role.
Craft a Personal Statement: Write a brief personal statement that showcases your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to their mission of transforming the UK's rest stop experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Prepare for Common Questions
Think about common interview questions such as 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your answers will help you feel more confident and articulate during the interview.
✨Demonstrate Team Spirit
As a barista, you'll be part of a team. Highlight any previous experiences where you've worked well with others, whether in a job or a group project. This shows that you're a team player and can contribute positively to the work environment.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions about the role or the company. This shows your interest and helps you determine if it's the right fit for you. You might ask about training opportunities or what a typical day looks like for a barista.
