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- Tasks: Serve customers, manage stock, and provide exceptional service in a fast-paced environment.
- Company: Join Moto Hospitality, transforming the UK's rest stop experience with WHSmith essentials.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of an enthusiastic team, gain valuable skills, and enjoy flexible working opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Join to apply for the Retail Assistant role at Moto Hospitality.
Address: Cherwell Valley Services, M40 Junction 10, Northampton Road, Ardley, Bicester OX27 7RD
Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail. We’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Hourly rates of pay may differ for under 18’s. Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Apply today.
Retail Assistant - WHSmith employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - WHSmith
✨Tip Number 1
Show your enthusiasm! When you approach the application process, make sure to convey your excitement about joining the team at WHSmith. A positive attitude can go a long way in retail, and it’s something we value highly.
✨Tip Number 2
Familiarise yourself with WHSmith's products and services. Knowing what they offer will help you engage better during any interviews or conversations with staff. It shows that you're proactive and genuinely interested in the role.
✨Tip Number 3
Be prepared to discuss your availability. Since this role is in a motorway service area, flexibility with your working hours can be a big plus. Make sure to highlight when you can work, especially during peak travel times.
✨Tip Number 4
Network with current employees if possible. If you know anyone who works at Moto Hospitality or WHSmith, reach out to them for insights about the company culture and tips on how to stand out as a candidate.
We think you need these skills to ace Retail Assistant - WHSmith
Some tips for your application 🫡
Highlight Enthusiasm: Since the role at WHSmith is looking for enthusiastic individuals rather than those with extensive experience, make sure to express your passion for customer service and teamwork in your application.
Tailor Your CV: Customise your CV to reflect any relevant skills or experiences, even if they are from different fields. Focus on transferable skills like communication, teamwork, and problem-solving that would be beneficial in a retail environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and eagerness to learn. Mention why you want to work at WHSmith specifically and how you can contribute to their mission of transforming the UK’s rest stop experience.
Check Accessibility: Before applying, ensure you can access the location easily. Mention your transport arrangements in your application if necessary, as this shows your commitment and planning.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since the role is all about being part of an amazing team, make sure to express your enthusiasm for the position. Share why you want to work at WHSmith and how you can contribute to transforming the rest stop experience.
✨Highlight Your Customer Service Skills
Even if you don't have direct experience, think of times when you've provided great service in other contexts. Be ready to share examples of how you've helped others or resolved issues, as this will demonstrate your potential in a customer-facing role.
✨Ask Questions
Prepare a few questions to ask during the interview. This shows your interest in the role and the company. You might ask about the training process or what a typical day looks like for a Retail Assistant at WHSmith.
✨Be Ready to Discuss Flexibility
Given that some sites may have limited transport access, be prepared to discuss your availability and how you plan to commute. Showing that you're flexible and committed can set you apart from other candidates.
