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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join the award-winning team at M&S Simply Food, transforming UK rest stops.
- Benefits: Enjoy competitive pay, discounts, bonuses, and fantastic development opportunities.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in diverse environments.
- Other info: Flexible working hours and a culture that values diversity and inclusion.
Overview
Bridgwater Services, Huntworth Business Park, M5 Junction 24, Bridgwater TA6 6TS
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
Retail Assistant – £12.40 per hour
Shifts: Weekends, 6.5 Hours per week
Address: Bridgwater Services, Huntworth Business Park, M5 Junction 24, Bridgwater TA6 6TS
What you’ll be doing as a Retail Assistant
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day’s trade
What we’re looking for
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\\\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, and we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers
- Hourly rates of pay may differ for under 18’s; our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Retail Assistant - M&S Simply Food employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the team!
We think you need these skills to ace Retail Assistant - M&S Simply Food
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match what we’re looking for. Mention specific examples that demonstrate your ability to thrive in fast-paced environments and deliver exceptional customer service.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for the Retail Assistant role. Avoid jargon and focus on what matters most.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Moto Hospitality
✨Know the Brand
Before your interview, take some time to research M&S Simply Food. Understand their values, product range, and what sets them apart in the retail sector. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to handle challenges with a positive attitude, as this aligns perfectly with what they’re looking for.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter times. Think of situations where you’ve successfully adapted to changing environments or tasks. Be ready to share these examples to show that you can keep calm and productive no matter the pace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
