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- Tasks: Serve customers, manage stock, and provide exceptional service in a fast-paced environment.
- Company: Join M&S Simply Food at Wetherby Services for an exciting retail experience.
- Benefits: Enjoy up to £440 bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a team transforming the UK's rest stop experience with high-quality food.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours with full-time and part-time roles available; weekly pay and great career development.
Retail Assistant – £12.40 per hour
Shifts: Between 5am and 11pm, full and part time available.
Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT.
Are you ready to be our next M&S Simply Food Retail Assistant? Here at Moto we’re looking for enthusiastic, friendly people to join our team, delivering quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas.
- Up to 60% colleague discount across our franchise partner brands.
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance.
- Fantastic development opportunities including funded qualifications.
- Weekly pay.
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome.
- Processing orders and requests in a timely and efficient manner.
- Delivering our brand standards to a level our customers have come to expect.
- Resolving challenges and enquiries with a customer centric mindset.
- Receiving deliveries and replenishing displays to provide maximum product availability.
- Ensuring your workspace and store is kept clean, tidy and welcoming.
- Working with colleagues to deliver a culture of togetherness and teamwork.
- Leaving our customers with a memorable experience worth coming back for.
- Helping prepare the store, ready for the following day’s trade.
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real‑life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph.
- Please note this role internally is known as Customer Service Assistant.
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
Seniority level
Entry level
Employment type
Part‑time
Job function
Sales and Business Development
Industries
Hospitality
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Retail Assistant - M&S Simply Food employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food
✨Tip Number 1
Get to know the company! Before your interview, check out M&S Simply Food's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their amazing crew.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have loads of experience, think about times you've helped someone or solved a problem. Be ready to share those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent M&S Simply Food well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re tech-savvy and ready to jump into the digital age of job hunting!
We think you need these skills to ace Retail Assistant - M&S Simply Food
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.
Tailor Your Application: Make sure to customise your application to fit the Retail Assistant role. Highlight any relevant experiences or skills, even if they’re from different fields. We love seeing how your unique background can bring something special to our team!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language and structure your application well, so it’s easy for us to read and understand your key points.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
This role is all about being part of a team that delivers exceptional customer service. Make sure to express your enthusiasm for working with people and your eagerness to learn. A positive attitude can go a long way!
✨Know the Company
Familiarise yourself with M&S Simply Food and what they stand for. Understanding their commitment to quality and customer service will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about how you would handle various customer scenarios, as this job involves a lot of interaction. Prepare answers for questions like 'How would you deal with a difficult customer?' or 'What does good customer service mean to you?'
✨Dress Appropriately
Even though this is a retail position, first impressions matter! Dress smartly and comfortably for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
