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For Companies At a Glance
- Tasks: Serve customers, manage stock, and provide exceptional service in a fast-paced environment.
- Company: Join M&S Simply Food at Wetherby Services for an exciting retail experience.
- Benefits: Enjoy up to £440 bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Be part of a team transforming the UK's rest stop experience with high-quality food.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours with full-time and part-time roles available; weekly pay and great career development.
Overview
£12.40 per hour – Full Time and Part Time vacancies available
5am starts or 11pm finishes may be required
Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
- Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Terri
#J-18808-Ljbffr
Retail Assistant - M&S Simply Food employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food
✨Tip Number 1
Get to know the company! Before your interview, check out M&S Simply Food's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their amazing crew.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have loads of experience, think about times you've helped someone or solved a problem. Be ready to share those stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent M&S Simply Food well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re tech-savvy and ready to jump into the digital age of job hunting!
We think you need these skills to ace Retail Assistant - M&S Simply Food
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.
Tailor Your Application: Make sure to customise your application to fit the Retail Assistant role. Highlight any relevant experiences or skills, even if they’re from different fields. We love seeing how your unique background can bring something special to our team!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language and structure your application well, so it’s easy for us to read and understand your key points.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
This role is all about being part of a team that delivers exceptional customer service. Make sure to express your enthusiasm for working with people and your eagerness to learn. A positive attitude can go a long way!
✨Know the Company
Familiarise yourself with M&S Simply Food and what they stand for. Understanding their commitment to quality and customer service will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about how you would handle various customer scenarios, as this job involves a lot of interaction. Prepare answers for questions like 'How would you deal with a difficult customer?' or 'What does good customer service mean to you?'
✨Dress Appropriately
Even though this is a retail position, first impressions matter! Dress smartly and comfortably for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
