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- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Prominent hospitality company in Greater London with a focus on equality and diversity.
- Benefits: Competitive pay of £12.40 per hour and flexible part-time shifts.
- Why this job: Join an amazing team and transform the UK’s rest stop experience.
- Qualifications: Adaptability and a passion for customer service.
- Other info: Great work-life balance and celebration of individual contributions.
The predicted salary is between 12 - 16 £ per hour.
A prominent hospitality company in Greater London seeks a Team Member to deliver exceptional customer service. This role demands adaptability in a fast-paced environment and offers a competitive pay of £12.40 per hour with part-time shifts available.
Successful candidates will welcome customers, handle orders, and maintain store standards. The company values equality and diversity, celebrating individual contributions and providing a great work-life balance.
Join this amazing team and help transform the UK’s rest stop experience.
Frontline Customer Service Associate employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Service Associate
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their amazing culture.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Frontline Customer Service Associate and how you'd handle them. Being able to demonstrate your adaptability in a fast-paced environment will set you apart.
✨Tip Number 3
Don’t forget to showcase your personality during the interview. The company values individual contributions, so let your unique qualities shine through. Be yourself and show them why you’d be a great fit for their team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to help transform the UK’s rest stop experience.
We think you need these skills to ace Frontline Customer Service Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Frontline Customer Service Associate role. Highlight your adaptability and customer service experience, as these are key in a fast-paced environment like ours.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Moto Hospitality
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Frontline Customer Service Associate, your ability to connect with customers is key. Prepare examples from your past experiences where you provided exceptional service or handled difficult situations. This will demonstrate your adaptability and problem-solving skills in a fast-paced environment.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for customer service roles. Think about how you would respond to questions like 'How do you handle a dissatisfied customer?' or 'Can you describe a time when you went above and beyond for a customer?' Practising your answers will help you feel more confident during the interview.
✨Emphasise Teamwork and Diversity
Since the company values equality and diversity, be prepared to discuss how you work well in a team and respect individual contributions. Share experiences that highlight your ability to collaborate with diverse groups and create an inclusive environment, which aligns with their company culture.
