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- Tasks: Lead a team to enhance customer service and drive sales at a motorway services area.
- Company: A leading hospitality company focused on exceptional customer experiences.
- Benefits: Annual bonus, flexible working arrangements, and opportunities for growth.
- Why this job: Transform the rest stop experience and make a real difference in customer satisfaction.
- Qualifications: Strong passion for customer service and previous leadership experience.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality company is seeking a Supervisor to lead a team at a motorway services area in Dunstable, UK. The ideal candidate will have a strong customer service passion and previous leadership experience.
Key responsibilities include:
- Ensuring brand standards
- Driving sales
- Coaching team members
- Managing customer feedback
This full-time position offers an annual bonus and flexible working arrangements. If you are enthusiastic about transforming the rest stop experience, we encourage you to apply.
Team Leader - Food Service & Customer Experience in Dunstable employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Food Service & Customer Experience in Dunstable
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for leadership roles in food service and think about how your experience aligns with the responsibilities mentioned in the job description. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just a leader, but someone who genuinely cares about enhancing the customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s transform the rest stop experience together!
We think you need these skills to ace Team Leader - Food Service & Customer Experience in Dunstable
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create great experiences for customers in the past.
Highlight Your Leadership Experience: Make sure to emphasise any previous leadership roles you've had. We want to see how you've successfully led teams, coached others, and driven results in a fast-paced environment.
Be Authentic and Personal: Don't be afraid to let your personality come through in your application. We appreciate authenticity, so share your unique story and what makes you a great fit for our team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Moto Hospitality
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership experience in detail. Think of situations where you successfully coached team members or resolved conflicts, and be ready to explain how those experiences can translate to leading a team in a fast-paced environment.
✨Know the Brand Standards
Research the hospitality company’s brand standards before the interview. Be prepared to discuss how you would uphold these standards and drive sales while ensuring a positive customer experience at the motorway services area.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to potential challenges you might face in the role, such as handling customer complaints or motivating a team during busy periods.
