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- Tasks: Lead a team to deliver exceptional service and delicious baked goods.
- Company: Join Greggs, transforming the UK’s rest stop experience with a fun culture.
- Benefits: Enjoy up to £3,445 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: Previous leadership experience and a passion for customer service are key.
- Other info: Flexible working hours and fantastic development opportunities await you.
The predicted salary is between 27500 - 31945 £ per year.
Pay: £27,500 per annum
Hours: 40 hours per week
Location: Leigh Delamere Services, Westbound M4, Chippenham, Wiltshire, SN14 6LB
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs’s much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
Supervisor - Greggs in Chippenham employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Greggs in Chippenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. This will help you understand their values and how you can fit in as a supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled customer feedback. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you’re serious about the role and ready to represent Greggs.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Don’t forget to apply through our website!
We think you need these skills to ace Supervisor - Greggs in Chippenham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how much you care about delivering a memorable experience, just like we do at Greggs!
Tailor Your CV: Make sure your CV highlights any previous leadership or supervisory experience. We’re looking for someone who can step up and take charge, so showcase those skills that make you a great fit for the role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a fantastic supervisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Greggs.
How to prepare for a job interview at Moto Hospitality
✨Know Your Stuff
Before the interview, make sure you’re familiar with Greggs and its offerings. Brush up on their menu, especially the popular items like sausage rolls and baked goods. This shows your enthusiasm for the brand and helps you connect with the interviewers.
✨Show Leadership Skills
As a supervisor, you'll need to demonstrate your leadership abilities. Think of examples from your past experiences where you successfully led a team or handled a challenging situation. Be ready to discuss how you can motivate and support your team at Greggs.
✨Customer Service Focus
Greggs values exceptional customer service, so be prepared to talk about your approach to delivering a memorable experience. Share specific instances where you went above and beyond for a customer, and how you would handle feedback or complaints.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
