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- Tasks: Lead a team to deliver exceptional customer service and high-quality food.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience.
- Benefits: Enjoy up to £7,800 annual bonus and 60% discounts at popular brands.
- Why this job: Shape a winning culture while advancing your career in a supportive environment.
- Qualifications: Experience in managing teams and achieving financial targets in retail or catering.
- Other info: Flexible working hours and fantastic development opportunities await you!
The predicted salary is between 28000 - 34000 £ per year.
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You’ll lead your team in delivering M&S Simply Food’s handy range of high-quality food and exceptional service as we transform the UK’s rest stop experience.
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer’s journey pauses, yours just begins. Ready to start your journey with us? Apply today!
Benefits- Annual bonus up to £7,800pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
- Ensure that the M&S unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhere to and ensure delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- Ability to build strong and positive relationships with stakeholders
- Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- Ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!
Store Manager - M&S Simply Food in Birmingham employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - M&S Simply Food in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated your team or handled a tough situation. We want to hear how you can bring that experience to M&S Simply Food and create a memorable customer experience.
✨Tip Number 3
Dress the part for your interview. Show up looking sharp and professional, but also make sure your outfit reflects the brand's vibe. It’s all about making a great first impression and showing you understand the M&S Simply Food ethos.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest and helps you figure out if the role is right for you. Ask about team dynamics, growth opportunities, and how they support work-life balance – it’s important to know what you’re signing up for!
We think you need these skills to ace Store Manager - M&S Simply Food in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for customer service and how you connect with your team.
Tailor Your Application: Make sure to tailor your application to the Store Manager role. Highlight your experience in managing teams and delivering exceptional service. We love seeing how your background aligns with our mission at M&S Simply Food!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Moto Hospitality
✨Know Your Numbers
As a Store Manager, you'll need to be comfortable with budgets and P&L. Brush up on your financial knowledge before the interview. Be ready to discuss how you've managed costs and driven sales in previous roles.
✨Showcase Your People Skills
This role is all about people! Prepare examples of how you've supported and developed your team in the past. Think about specific instances where you motivated your colleagues or improved team performance.
✨Understand the Brand
Familiarise yourself with M&S Simply Food's values and customer service standards. During the interview, demonstrate your understanding of what makes their customer experience unique and how you can contribute to it.
✨Stay Calm Under Pressure
Retail environments can be hectic, so be prepared to discuss how you handle stress. Share examples of times when you've remained calm and effective during busy periods, showcasing your leadership skills.
