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- Tasks: Serve delicious coffee and tea while providing top-notch customer service.
- Company: Join Moto Hospitality, the UK's favourite coffee shop chain.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and weekly pay.
- Why this job: Be part of transforming rest stop experiences with a fun team culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible part-time hours at Trowell Services, easily accessible for local applicants.
Part time - 14 hours a week
Address: Trowell Services, M1 between Junction 25 and 26, Trowell, Nottingham, NG9 3PL
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.
£12.30 per hour
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Hourly rates of pay may differ for under 18’s.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Apply today!
Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in person or over the phone, expressing genuine excitement about the role can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa's menu and popular drinks. Being able to discuss your favourite beverages or suggest new ones can demonstrate your passion and knowledge, making a positive impression.
✨Tip Number 3
Visit the location before applying to get a feel for the environment. This will help you understand the customer base and the pace of work, allowing you to tailor your approach when discussing your suitability for the role.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the company culture and what they look for in a candidate, which can be invaluable when preparing for your application.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Moto Hospitality is looking for in a Barista. Focus on their emphasis on enthusiasm and customer service rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide excellent customer service. Even if you lack direct experience, showcase transferable skills from other roles.
Craft a Personal Statement: Write a brief personal statement expressing your enthusiasm for the role and why you want to work at Moto Hospitality. Mention your willingness to learn and adapt, as they are keen on training new staff.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A clean, error-free application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since Moto Hospitality is looking for enthusiastic individuals, make sure to express your passion for coffee and customer service during the interview. Share any personal experiences that highlight your love for the café culture.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter as a Barista. Be ready to discuss how you would handle difficult customers or busy periods, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Team Spirit
Working in a café environment requires teamwork. Be prepared to talk about your previous experiences working in teams, how you contribute positively, and why collaboration is important in delivering exceptional customer service.
✨Ask Questions About Training
Since Moto offers training for new hires, show your eagerness to learn by asking questions about the training process. This demonstrates your willingness to grow and adapt, which is a key trait they value in potential employees.
