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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Perfect for those seeking a fun, supportive environment with great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.30 per hour - 14 Hours per week
Address: Tiverton Services, M5 Junction 27, Sampford Peverell, Tiverton, Devon EX16 7HD
Joining Moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Hourly rates of pay may differ for under 18’s.
Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Apply today!
Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in a casual chat or during an interview, expressing genuine interest can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa's menu and offerings. Being knowledgeable about their products will not only impress during discussions but also demonstrate your commitment to the role.
✨Tip Number 3
Highlight any previous experience in fast-paced environments, even if it's not directly related to hospitality. Skills like teamwork and handling busy situations are highly valued.
✨Tip Number 4
Make sure to check your transport options to the Tiverton Services location. Being able to demonstrate that you can reliably get to work will show your commitment and reliability as a potential employee.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Costa is looking for in a Barista. Focus on the key responsibilities and skills mentioned, such as customer service and beverage preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills you may have.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to their team, even if you lack direct experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Highlight Transferable Skills
Even if you don't have direct experience in hospitality or retail, think about any previous roles where you've provided customer service or worked in a team. Be ready to discuss these experiences and how they relate to the Barista position.
✨Ask Questions
Prepare some thoughtful questions about the role and the company culture. This shows your interest and helps you determine if Costa is the right fit for you. You might ask about training opportunities or what a typical day looks like for a Barista.
✨Be Ready to Discuss Availability
Since this role is at a motorway services area, be clear about your availability and how you plan to commute. If you have flexible hours, mention that as it can be a big plus for the employer.
