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For Companies At a Glance
- Tasks: Serve delicious coffee and tea while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop at motorway services.
- Benefits: Enjoy a competitive hourly wage, bonuses, and amazing discounts on popular brands.
- Why this job: Be part of transforming the UK’s rest stop experience with a fun team.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours, weekly pay, and fantastic development opportunities await you!
Overview
£12.40 per hour
Part time – 28 hours a week between the hours of 5am to 8pm
Address: Knutsford Services, 18 and 19, M6 Northbound between Junction, Knutsford WA16 0TL
Join us at moto! We’re looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Additional notes
- Similar roles might include crew member, team member, retail assistant or a customer service assistant; you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker—we’d love to hear from you!
- Hourly rates of pay may differ for under 18’s
- Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)INDLP
- Where our customer’s journey pauses, yours just begins. Apply today
- Please note internally this role is called Customer Service Assistant.
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Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their coffee-loving family.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers, think about how you can make their experience exceptional. Role-play with a friend or family member to get comfortable with handling different types of customer interactions.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the vibe of a coffee shop. It shows you understand the environment and are ready to jump in and start brewing!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for coffee and customer service shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. Whether it’s from previous jobs or just your love for coffee, we want to know how you can contribute to our mission of transforming the UK’s rest stop experience.
Keep It Clear and Concise: We appreciate a straightforward application! Stick to the point and make sure your skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit for our Barista role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto Hospitality
✨Know Your Coffee
Familiarise yourself with different types of coffee and beverages that Costa offers. Being able to chat about your favourite drinks or even suggest a popular item can show your enthusiasm for the role and impress the interviewer.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this is key for a Barista role. Show them you understand the importance of a great customer experience!
✨Be Ready for Teamwork Questions
As a Barista, you'll be part of a team. Be ready to discuss your experiences working in a team environment. Highlight how you contribute positively to team dynamics and how you handle conflicts if they arise.
✨Dress the Part
Even though it’s a casual job, make sure to dress smartly for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well. Plus, it sets a positive tone for the meeting!
