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For Companies At a Glance
- Tasks: Serve delicious coffee and tea while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop at motorway services.
- Benefits: Enjoy a competitive hourly wage, bonuses, and amazing discounts on popular brands.
- Why this job: Be part of transforming the UK’s rest stop experience with a fun team.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours, weekly pay, and fantastic development opportunities await you!
Overview
Barista – £12.40ph
Shifts: Vary between 7am to 11pm, will include weekdays and weekends
Location: Knutsford Services, 18 and 19, M6 Northbound between Junction, Knutsford WA16 0TL
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life insurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day’s trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\\\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, and we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.
We offer flexible working arrangements, including full or part time hours, and, wherever possible, a fixed shift pattern to support your work life balance.
Disclaimers
- Hourly rates of pay may differ for under 18s; our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to one work week’s salary based on average hours worked over a defined period.
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Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their coffee-loving family.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers, think about how you can make their experience exceptional. Role-play with a friend or family member to get comfortable with handling different types of customer interactions.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the vibe of a coffee shop. It shows you understand the environment and are ready to jump in and start brewing!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for coffee and customer service shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. Whether it’s from previous jobs or just your love for coffee, we want to know how you can contribute to our mission of transforming the UK’s rest stop experience.
Keep It Clear and Concise: We appreciate a straightforward application! Stick to the point and make sure your skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit for our Barista role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto Hospitality
✨Know Your Coffee
Familiarise yourself with different types of coffee and beverages that Costa offers. Being able to chat about your favourite drinks or even suggest a popular item can show your enthusiasm for the role and impress the interviewer.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this is key for a Barista role. Show them you understand the importance of a great customer experience!
✨Be Ready for Teamwork Questions
As a Barista, you'll be part of a team. Be ready to discuss your experiences working in a team environment. Highlight how you contribute positively to team dynamics and how you handle conflicts if they arise.
✨Dress the Part
Even though it’s a casual job, make sure to dress smartly for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well. Plus, it sets a positive tone for the meeting!
