Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve delicious coffee and food while delivering top-notch customer service.
- Company: Join Costa, the nation's favourite coffee shop with a fun team vibe.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and weekly pay.
- Why this job: Kickstart your career in a dynamic environment with great development opportunities.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours with weekend shifts; check transport access before applying.
Overview
Barista – £12.40 per hour
Location: Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people to join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family & friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day’s trade
What we’re looking for
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\\\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, and we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025.
We offer flexible working arrangements, including full or part time hours, as well as wherever possible to compress or a fixed shift pattern to support your work-life balance.
Disclaimers
- Hourly rates of pay may differ for under 18s; our night shift roles include a premium of £2 per hour
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to one work week’s salary based on average hours worked over a defined period
#J-18808-Ljbffr
Barista - Costa employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of some scenarios where you can demonstrate your enthusiasm and ability to handle customer enquiries. Role-playing with a friend can be super helpful!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It doesn’t have to be formal, but looking tidy shows that you care about the opportunity.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Costa. By applying directly, you’ll get the latest updates and information about your application status. Plus, it shows you’re keen to be part of our team!
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for coffee and customer service.
Tailor Your Application: Make sure to highlight any relevant experience, even if it’s not in hospitality. Whether it’s a part-time job or volunteering, we love seeing how your skills can translate into our barista role.
Show Your Passion: Express your love for coffee and customer service in your application. We’re looking for enthusiastic people who are excited about joining our team and making customers smile!
Apply Through Our Website: For the best chance of landing an interview, make sure to apply directly through our website. It’s quick and easy, and we can’t wait to hear from you!
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Costa is all about passion for coffee and customer service. Make sure to express your enthusiasm for the role during the interview. Share why you love coffee or how you enjoy interacting with people, as this will resonate well with the hiring team.
✨Familiarise Yourself with the Menu
Even though they’ll teach you everything, having a basic understanding of Costa's menu can set you apart. Take some time to look up their drinks and food offerings. This shows initiative and a genuine interest in the role.
✨Prepare for Customer Scenarios
Think about how you would handle different customer situations, like dealing with complaints or making recommendations. Practising these scenarios can help you feel more confident and demonstrate your problem-solving skills during the interview.
✨Ask Questions
Interviews are a two-way street! Prepare some questions about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the role is right for you.
