At a Glance
- Tasks: Lead shifts, create a positive culture, and ensure smooth operations at Costa.
- Company: Join the UK's favourite coffee shop and be part of an exciting team.
- Benefits: Annual bonus, up to 60% discount, and enhanced benefits including pension and life assurance.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Accelerate your career in management with fabulous development opportunities.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 28500 - 28500 £ per year.
Supervisor, 40 hours per week, £28,500 per annum. Is your CV ready? If so, and you are confident this is the role for you, make sure to apply asap.
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience.
What we offer our Supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Lead shifts with confidence, ensuring smooth operations during busy trading periods
- Create a positive, high-energy culture where colleagues feel valued, supported, and empowered
- Maintain outstanding food safety, health & safety, and compliance standards at all times
- Monitor performance through key metrics and take action to drive continuous improvement
- Act as a role model for Costa's values, service standards, and ways of working
What you'll bring to us:
- Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Supervisor - Costa in Swindon employer: Moto Hospitality Ltd
At Moto, we pride ourselves on being an exceptional employer, offering our Supervisors a vibrant work culture where ambition thrives and career growth is encouraged. Located at Leigh Delamere Services, our team enjoys generous benefits including an annual bonus, substantial colleague discounts across popular brands, and comprehensive support for personal development through funded qualifications. Join us to lead a passionate team in transforming the UK's rest stop experience while enjoying flexible working arrangements that promote a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Costa in Swindon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Moto Hospitality Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Moto Hospitality Ltd
Don't be shy about reaching out to Moto Hospitality Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor - Costa in Swindon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Moto Hospitality Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Moto Hospitality Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
