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- Tasks: Install and support cutting-edge hardware for diverse industries while ensuring top-notch quality.
- Company: Join Motive, a leader in empowering physical operations with innovative technology.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in shaping hardware deployment and making a real impact.
- Qualifications: 6+ years in field engineering or IT, strong electronics knowledge, and problem-solving skills.
- Other info: Travel over 50% of the time; ideal for hands-on tech enthusiasts.
The predicted salary is between 42000 - 84000 £ per year.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
As a Motive Field Engineer, you will be a key member of the Motive UK and EU Field Engineering team. Both a technologist and a resourceful problem solver, the successful candidate will possess a deep understanding of Motive Hardware, industry best practices, diverse Vehicle and Equipment types, and optimal installation practices. You will be the role model to others for Motive Hardware knowledge and standards of quality. You will be supported by a global team and will focus primarily on the UK and EU as Motive grows its footprint.
The ideal candidate will be a Computer Electronics expert or have deep experience with IT or IT Project Management, with a passion for Hardware and Quality. Not afraid to own challenges and be hands-on with the Customers, Hardware, and its deployment life cycle. This person would enjoy a weekend taking apart a new device or a DIY home project - they enjoy getting their hands dirty but also enjoy field work.
A Field Engineer will be driven by quality, have a knack for prioritisation, and enabling others to seamlessly deploy Motive Hardware. You will be the best in the world at installing Motive products. As a Field Engineer, you will have an amazing opportunity to shape the way we deploy our hardware and ensure its supportability. You will play a key role in creating and delivering Technical Installation training and certification content. You will also participate in our Alpha & Beta programmes for new product development, providing integral feedback.
We are looking for candidates with a solid computer electronics background and hands-on experience in deploying hardware at scale to join our team. Automotive / Logistics experience is a plus. This role is ideal for an engineer who is a strong, independent worker ready to take on new challenges and eager to work with cutting-edge technology. The person in this role will be required to travel more than 50% of the time. The role is remote but ideally this candidate is located in the Midlands of the UK for easy access to customers.
- Become Subject Matter Expert on the Motive Hardware & Software Product Suite
- On-site installation/technical support for third party installers and direction for vehicle engineering / connection to CAN-BUS
- Provide strategic onsite presence to Install, Supervise, Troubleshoot, QA, and Support Motive Implementations
- Participate in Motive Alpha & Beta New Product development by performing Installation and Testing
- Building and delivering installation partner training content and certification programmes
- Training & Certification of Third Parties on Motive Installation Standards
- Engage and involve Key stakeholders in building and maintaining online installation help centre with articles, how-to-guides and additional resources
- Ensuring on-site efficiency and safety at all times
- Build a Hardware Lab for using and testing Motive Products yourself
What We’re Looking For:
- 6+ years relevant experience (as a Field Engineer installing hardware at customer sites, or combined with IT Administrator /Support with hardware, automotive installation)
- English proficiency is required; additional languages such as Dutch/German are a plus
- Bachelor’s Degree or + 2 Years Relevant Experience or Certification
- Must demonstrate strong Computer Electronics / Hardware proficiency
- Strong work ethic and a commitment to excellence
- Strong problem-solving and critical thinking skills
- Ability to handle high-priority and time-sensitive technical scenarios
- Confident in customer-facing roles, providing training, support, and assistance
- Learning of the Automotive & Logistics Industry Required, prior experience is a plus
- Motive Product use (in lab) & Expertise required
- Ability to travel more than 50% of the time throughout the UK
- Must already be located in the UK, preferably the Midlands
Creating a diverse and inclusive workplace is one of Motive’s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Senior Field Engineer employer: Motive
Contact Detail:
Motive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Engineer
✨Tip Number 1
Get to know the company inside out! Research Motive's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! As a Field Engineer, you might be tested on your technical skills. Brush up on your hardware knowledge and practice installation scenarios to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Motive team!
We think you need these skills to ace Senior Field Engineer
Some tips for your application 🫡
Show Your Passion for Hardware: When you're writing your application, let us see your enthusiasm for hardware and technology. Share any DIY projects or experiences that highlight your hands-on skills and problem-solving abilities. We love candidates who get excited about taking things apart and putting them back together!
Tailor Your Experience: Make sure to align your experience with what we're looking for in a Senior Field Engineer. Highlight your relevant background in computer electronics, IT project management, or any field engineering roles you've had. The more you connect your skills to our needs, the better!
Be Clear and Concise: We appreciate straightforward applications! Keep your language clear and to the point. Avoid jargon unless it’s relevant, and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Motive team. We can’t wait to hear from you!
How to prepare for a job interview at Motive
✨Know Your Hardware Inside Out
As a Senior Field Engineer, you’ll need to be a whiz with Motive's hardware. Make sure you brush up on the specifics of their products and installation practices. Familiarise yourself with common issues and solutions so you can demonstrate your expertise during the interview.
✨Show Off Your Problem-Solving Skills
This role is all about tackling challenges head-on. Prepare examples from your past experiences where you successfully solved technical problems or improved processes. Be ready to discuss how you prioritise tasks and manage time-sensitive scenarios.
✨Get Hands-On Experience
If you can, spend some time tinkering with similar hardware or even Motive products if you have access. Being able to talk about your hands-on experience will show your passion for the role and your ability to get stuck in when needed.
✨Prepare for Customer Interaction
Since this role involves a lot of customer-facing work, think about how you would approach training and supporting clients. Prepare to discuss your communication style and how you ensure that customers feel confident with the installations and products.
