Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and optimise logistics operations for a growing tech company in the UK/EU.
- Company: Join a dynamic team at Motive, expanding into new markets.
- Benefits: Enjoy autonomy, competitive salary, and the chance to shape logistics from the ground up.
- Why this job: Make a real impact on customer experience and international growth.
- Qualifications: 2-5 years in logistics or supply chain, with strong operational skills.
- Other info: Collaborate with global teams and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
As Motive expands into the UK and EU, we are hiring a Logistics & Fulfilment Specialist to help build, manage, and optimize our regional logistics and fulfilment operations. This role is ideal for a self-starter with strong operational instincts, hands-on experience in 3PL management, and a track record of improving delivery performance across all sales channels. You will be responsible for day-to-day fulfilment excellence, inventory accuracy, inbound receiving, 3PL oversight, international shipping compliance, and carrier/customs broker management. You will collaborate closely with cross-functional partners across the U.S., EU, and Asia to ensure Motive delivers a reliable, cost-efficient, and high-quality customer experience. This is a high-impact IC role where you will shape Motive's UK/EU operations from the ground up.
What You’ll Do
- Fulfilment & 3PL Operations
- Oversee daily UK/EU order fulfilment across all sales channels.
- Manage and optimise 3PL partner performance using KPIs and vendor scorecards.
- Ensure adherence to SLAs/SLIs related to picking, packing, shipping, and delivery.
- Troubleshoot logistics exceptions, delivery delays, and service failures.
- Build and maintain SOPs for receiving, shipping, returns, and inventory workflows.
- Inventory Management
- Own regional inventory accuracy, reconciliation, and cycle count processes.
- Partner with global supply planning to ensure correct stock levels across the region.
- Lead root cause analysis on inventory discrepancies and implement corrective actions.
- Inbound & Supplier Management
- Manage inbound shipments and receiving processes with suppliers and 3PLs.
- Ensure suppliers meet delivery SLIs, quality standards, and documentation requirements.
- Reduce lead-time variability and improve inbound visibility.
- Shipping, Compliance & Carrier Management
- Oversee UK/EU 3PL and carrier relationships and performance.
- Manage customs brokers and ensure compliance with customs, VAT, and regulatory requirements.
- Optimize cost per shipment, routing decisions, and international logistics flows.
- Monitor on-time delivery, service reliability, and exception resolution.
- Cross-Functional Collaboration
- Work closely with supply chain, finance, tax, product, customer experience, and legal teams across multiple countries.
- Provide regional logistics insights to support new product launches, market expansion, and strategic initiatives.
- Build reporting to provide visibility into fulfilment KPIs, cost metrics, and delivery performance.
What We’re Looking For
- 2–5 years of hands-on experience in fulfilment, logistics, or supply chain operations.
- Background managing fulfilment operations in a fast-paced environment.
- Experience working with or managing 3PLs, carriers, and customs brokers.
- Strong knowledge of inventory management, inbound receiving, and warehouse processes.
- Familiarity with international logistics, customs, and VAT processes (UK/EU preferred).
- Proven ability to establish KPIs, build vendor scorecards, and drive SLA/SLI performance.
- Ability to create effective SOPs and operational workflows.
- A self-starter who thrives with autonomy and can build structure in an early-stage environment.
- Excellent communication skills and comfort working across time zones and cultures.
- Experience working cross-functionally with global teams.
Why You’ll Love This Role
- You will build Motive's UK/EU logistics capabilities from the ground up.
- Your work will have direct, visible impact on customer experience and international growth.
- You’ll have autonomy while partnering with talented global teams across supply chain, finance, legal, product, and operations.
Logistics & Fulfillment Specialist in London employer: Motive
Contact Detail:
Motive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics & Fulfillment Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and fulfilment industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific challenges you've faced in logistics and how you tackled them. Employers love candidates who can think on their feet and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make an impact in logistics and fulfilment.
We think you need these skills to ace Logistics & Fulfillment Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Logistics & Fulfilment Specialist. Highlight your experience with 3PL management and any specific achievements in improving delivery performance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for logistics and how your hands-on experience aligns with our needs. Remember, we love a self-starter!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you've tackled logistics challenges head-on. Whether it’s troubleshooting delivery delays or managing inventory discrepancies, we want to know how you’ve made a difference in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Motive
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics and fulfilment knowledge. Understand the key concepts of 3PL management, inventory accuracy, and international shipping compliance. Being able to discuss these topics confidently will show that you're not just familiar with the role but genuinely passionate about it.
✨Prepare Real-Life Examples
Think of specific situations where you've improved delivery performance or managed logistics challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your hands-on experience and problem-solving skills effectively.
✨Familiarise Yourself with KPIs and SLAs
Since this role involves managing performance metrics, be ready to discuss how you've established KPIs and driven SLA/SLI performance in previous roles. Bring examples of vendor scorecards you've created or used, as this will highlight your analytical skills and operational instincts.
✨Show Your Collaborative Spirit
This position requires working closely with cross-functional teams across different regions. Be prepared to talk about your experience collaborating with various departments like finance, supply chain, and customer experience. Highlight any successful projects where teamwork was key to achieving results.