Technical Support Coordinator (#596) in Kintore

Our Core Values are at the heart of who we are, and everything we do…. People. Planet. Product. Motive Offshore Group specialises in the design, manufacture, rental, and inspection of marine and lifting equipment and are committed to delivering sustainable, innovative and multisector solutions. We require highly skilled individuals to be part of our journey. We have many exciting opportunities globally as we rapidly expand our reach and capabilities, particularly with the low carbon and energy transition areas.

Most importantly, our People are our most valuable asset here at the Motive Offshore Group. We are committed to fostering an inclusive, innovative, and collaborative workplace where everyone feels respected, supported, and empowered to achieve their full potential. We celebrate diversity in all its forms and are dedicated to creating a culture of equity and belonging. Our hiring practices are rooted in fairness and integrity, focusing solely on an individual’s abilities, contributions, and potential.

About the role:

• Location: Kintore/Hybrid
• Hours: Flexible (Open to Full-time and Part-Time applicants)

The Technical Support Coordinator is responsible for ensuring the accuracy, completeness, and timely management of all technical documentation and certification records related to offshore personnel. They play a key role in maintaining compliance with client requirements and internal standards by liaising closely with project teams, monitoring training and certification statuses, and coordinating renewals to prevent operational disruptions. Additionally, the Technical Coordinator supports onboarding, upholds the Motive Offshore Group’s People Values and HSEQ policies, and serves as the main point of contact for competency and certification related queries.

About the team:

As a part of our Certification & Inspection team, you’ll become part of a small, hardworking, and skilled team who are used to working collaboratively and to high standards. You will be supported by our Technical Authority and Operations teams in Kintore, who care deeply about what they do and the impact they have on the services we provide.

Responsibilities:

• People: Adopt and promote the Motive Offshore Group People Values and ensure their use is embedded throughout. Support key clients by ensuring all documentation uploaded to their systems is accurate, complete, and timely. Liaise with project managers, coordinators and technicians to resolve any compliance issues.
• Planet: Lead by example in setting the highest possible standards in the promotion of People Values, HSEQ procedures and best practice, ensuring compliance to the Motive Offshore Group HSEQ Policy, procedures, standards and regulatory obligations. Immediately report all accidents, incidents, near misses or environmental concerns. Adhere to and participate in company-wide sustainability policies, procedures and initiatives as they are developed to support our Net Zero objectives.
• Product: Maintain and organise all technical documentation, ensuring strict version control, accessibility and compliance with company policies. Upload, manage and maintain certification to Motion Kinetic, ensuring full compliance. Assist in the preparation of detailed technical and compliance reports, ensuring accuracy and timeliness for both internal stakeholders and client submissions. Compile data and documentation to support audit readiness and regulatory compliance activities. Proofread, format and quality-check work packs, method statements, risk assessments and job-specific documentation to ensure clarity, consistency and adherence to internal and client standards. Coordinate document reviews and approvals with technical leads and project managers to ensure documentation integrity. Assist HSEQ in the management of document control systems to track revisions, approvals and distribution of technical documents. Liaise with clients and third-party auditors to provide requested documentation and clarify technical queries. Provide comprehensive administrative support to the technical team. Monitor offshore personnel’s certification expiry dates and coordinate timely renewals to avoid operational disruptions. Track training progress and maintain competency matrices for offshore personnel. Coordinate mandatory training and refresher scheduling with approved providers. Support onboarding by verifying and uploading new technician certifications to On-Board Tracker. Serve as primary contact for C&I training, competency and certification queries. Maintain accurate, up-to-date records of offshore technician certifications and qualifications. Review and revise competency models to align with Polaris system standards, mapping competencies to performance and roles.

Required skills / knowledge:

• Previous relevant experience of working in an administrative or customer focused environment would be advantageous.
• Proficient typing skills with strong IT skills in MS Office including Outlook, Excel and Word.
• Good attention to detail and highly organised.
• Able to manage a high workload, while following procedures and processes.
• Capacity to multi-task in an organised approach and ability to deal with fast moving requirements.
• Good verbal and written communication skills and ability to foster effective working relationships with Management, colleagues, clients and suppliers.
• Must have the ability to work on their own or as part of a team.

What we can offer you:

Alongside the benefits below, working with Motive can take you places that you might not have thought possible. Every region we operate in brings their own wonderful cultures and ways of working. As a global business, you will become colleagues with people not only in the UK, but also in Taiwan, Singapore, the UAE, Norway, Brazil and in the US. You can look forward to becoming part of our people-centred approach that sees us work closely together, supporting clients and projects in multiple countries across the world. People are at the heart of everything we do and we’re incredibly proud of the development opportunities that many of our staff have benefitted from.

At Motive, we believe in growing together. We are One Team, One Motive, and your journey is part of our shared success. Alongside this, you'll get:

• 34 days holiday per annum
• Life Assurance equal to 3 x salary
• Employee Assistance Programme
• Long Service Awards
• Motive Retail Discount/Reward Scheme*
• Electric Car Scheme*
• Cycle to Work Scheme*
• Reduced membership of Costco card
• Employee Referral Scheme
• Regular Team Building Events – such as family fun days, BBQs, nights out, volunteering with charities...

How to Apply & what happens next:

You can apply by sending us a Resume with any supporting documents telling us why you’d like to work with us at Motive Offshore Group. We want to find great people and learn more about you as a person, ensuring we all have a positive recruitment journey. Once we’ve reviewed your application, we’ll be back in touch as soon as possible to update you on the next stages of the process. If you have any questions about the role or want to chat about what life is like at Motive Offshore Group, email us at recruitment@motive-offshore.com.