Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and enhance office IT infrastructure while troubleshooting tech issues.
- Company: Dynamic tech company in Greater London with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a growing team and make a real difference in IT support.
- Qualifications: 3-5 years of Tier 2 support experience and strong troubleshooting skills.
- Other info: Exciting environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A technology company in Greater London is seeking an IT Support Technician to manage its evolving office IT infrastructure. The ideal candidate will have 3-5 years of experience in Tier 2 support, excel in troubleshooting Windows and macOS environments, and facilitate collaboration across teams.
Responsibilities include:
- Asset management
- Resolving network issues
- Maintaining comprehensive documentation of technical procedures
This is a critical role for enhancing operational capabilities in a growing environment.
UK IT Support Engineer — Lab & Office Systems Lead employer: Motive do
Contact Detail:
Motive do Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK IT Support Engineer — Lab & Office Systems Lead
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech industry, especially those who work in IT support. They might know about openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've resolved complex issues in Windows and macOS environments. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Don’t forget about documentation! Highlight your experience in maintaining technical procedures and asset management. Employers love candidates who can keep things organised and efficient.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application and get you in front of the right people faster.
We think you need these skills to ace UK IT Support Engineer — Lab & Office Systems Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Tier 2 support and your skills in troubleshooting both Windows and macOS. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Team Spirit: Since collaboration is key in this role, include examples of how you've worked with others to solve IT issues. We love seeing candidates who can communicate effectively and bring teams together to tackle challenges.
Be Detailed in Your Documentation: As maintaining comprehensive documentation is part of the job, mention any experience you have with creating or managing technical documents. We appreciate candidates who understand the importance of clear and thorough documentation in IT support.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Motive do
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS troubleshooting. Be ready to discuss specific issues you've resolved in the past, as well as any tools or techniques you used. This will show that you’re not just familiar with the systems but can also think critically about problem-solving.
✨Showcase Your Collaboration Skills
Since this role involves facilitating collaboration across teams, prepare examples of how you've worked with others in previous positions. Think about times when you helped resolve a conflict or improved communication between departments. This will demonstrate your ability to enhance operational capabilities.
✨Highlight Your Documentation Practices
Documentation is key in IT support. Be ready to explain how you maintain comprehensive records of technical procedures. You might want to share a specific instance where your documentation helped streamline a process or assisted a colleague in troubleshooting an issue.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Practice articulating your thought process when faced with common network issues or asset management challenges. This will help you convey your analytical skills and readiness to tackle real-world problems.
