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For Companies At a Glance
- Tasks: Manage and enhance office IT infrastructure while troubleshooting tech issues.
- Company: Dynamic tech company in Greater London with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a critical role that boosts operational capabilities in a thriving environment.
- Qualifications: 3-5 years of Tier 2 support experience and strong troubleshooting skills.
- Other info: Collaborative team atmosphere with room for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A technology company in Greater London is seeking an IT Support Technician to manage its evolving office IT infrastructure. The ideal candidate will have 3-5 years of experience in Tier 2 support, excel in troubleshooting Windows and macOS environments, and facilitate collaboration across teams.
Responsibilities include:
- Asset management
- Resolving network issues
- Maintaining comprehensive documentation of technical procedures
This is a critical role for enhancing operational capabilities in a growing environment.
UK IT Support Engineer — Lab & Office Systems Lead in London employer: Motive do
Contact Detail:
Motive do Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK IT Support Engineer — Lab & Office Systems Lead in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the tech world, especially those who work in IT support. They might know about openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've resolved complex issues in Windows and macOS environments. This will demonstrate your expertise and problem-solving abilities.
✨Tip Number 3
Don’t forget about documentation! Highlight your experience in maintaining technical procedures and asset management. Employers love candidates who can keep things organised and efficient.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team and helps us get to know you better.
We think you need these skills to ace UK IT Support Engineer — Lab & Office Systems Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Tier 2 support and your skills in troubleshooting both Windows and macOS. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Team Spirit: Since collaboration is key in this role, include examples of how you've worked effectively with others in past positions. We love to see candidates who can communicate well and contribute to a positive team environment.
Be Detailed in Your Cover Letter: Use your cover letter to explain why you’re passionate about IT support and how you can enhance our operational capabilities. We appreciate candidates who take the time to connect their experiences with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Motive do
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS environments. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Collaboration Skills
Since the role involves facilitating collaboration across teams, think of examples where you've successfully worked with others to resolve IT issues. Highlighting your teamwork abilities can set you apart from other candidates.
✨Prepare for Asset Management Questions
Familiarise yourself with asset management best practices. Be prepared to discuss how you've previously managed IT assets and maintained documentation, as this is crucial for the role.
✨Demonstrate Your Passion for IT Support
Let your enthusiasm for technology shine through during the interview. Share what excites you about working in IT support and how you stay updated with the latest trends and tools in the industry.
