Service Advisor

Service Advisor

Northampton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customers bringing in their vehicles, guiding them through the process.
  • Company: Join a dynamic team focused on customer service and vehicle care in Northamptonshire & Cambridgeshire.
  • Benefits: Earn a competitive salary plus bonuses and access ongoing training to boost your career.
  • Why this job: This role offers hands-on experience, a fast-paced environment, and the chance to build lasting customer relationships.
  • Qualifications: Looking for someone professional, customer-focused, with great communication skills and the ability to thrive under pressure.
  • Other info: Exciting opportunities for career progression with up-to-date training courses provided.

The predicted salary is between 28800 - 43200 £ per year.

SERVICE ADVISOR – Northamptonshire & Cambridgeshire

Are you a Service Advisor looking to earn a basic plus bonus? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?

As a Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You will be there to guide them through the entire process whilst their vehicle is with you.

As a Service Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure.

You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.

Service Advisor employer: Motivation HR

Join a dynamic team as a Service Advisor in Northamptonshire & Cambridgeshire, where we prioritise employee development through cutting-edge training programmes and a supportive work culture. Our commitment to fostering strong customer relationships and providing a rewarding work environment ensures that you will thrive both personally and professionally, making this an excellent opportunity for those seeking meaningful employment.
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Contact Detail:

Motivation HR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the latest automotive technologies and trends. This knowledge will not only impress potential employers but also help you engage more effectively with customers.

✨Tip Number 2

Practice your communication skills by role-playing customer interactions with friends or family. This will help you feel more confident when dealing with real customers in a fast-paced environment.

✨Tip Number 3

Network with current Service Advisors or professionals in the automotive industry. They can provide valuable insights into the role and may even refer you to job openings.

✨Tip Number 4

Research the specific dealership or service centre you're applying to. Understanding their values and customer service approach will allow you to tailor your conversations during interviews.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Relationship Building
Problem-Solving Skills
Time Management
Attention to Detail
Ability to Work Under Pressure
Technical Knowledge of Vehicles
Sales Skills
Organisational Skills
Conflict Resolution
Teamwork
Adaptability
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Advisor. Highlight your customer service skills and ability to work under pressure in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in customer service or automotive roles. Emphasise any previous experience that showcases your communication skills and ability to build relationships with customers.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for the role. Mention specific examples of how you've successfully handled customer interactions in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.

How to prepare for a job interview at Motivation HR

✨Showcase Your Customer Service Skills

As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your professionalism and focus on customer satisfaction.

✨Demonstrate Your Communication Abilities

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information, so be ready to showcase how you can simplify technical details for customers.

✨Prepare for Fast-Paced Scenarios

Since the job involves working under pressure, think of situations where you've thrived in a fast-paced environment. Be prepared to discuss how you prioritise tasks and manage time effectively while maintaining high service standards.

✨Research the Company and Its Values

Understanding the company's ethos and values will help you align your answers with what they are looking for. Familiarise yourself with their services and any recent news or developments to show your genuine interest in the role.

Service Advisor
Motivation HR
Location: Northampton
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