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For Companies At a Glance
- Tasks: Lead the Parts Team and optimise sales of automotive parts to customers.
- Company: Join a reputable main dealership in Sussex with a focus on customer service.
- Benefits: Enjoy a competitive salary, bonus structure, ongoing training, and career progression.
- Why this job: Perfect for those seeking growth in a dynamic automotive environment with a supportive team culture.
- Qualifications: Experience in an automotive parts department is essential; strong IT and communication skills required.
- Other info: Ideal for motivated individuals looking to advance their career in the automotive industry.
The predicted salary is between 36000 - 60000 £ per year.
My client, a main dealership based in Sussex, seeks an experienced Parts Supervisor / Parts Manager to join their team and provide top-quality service to customers at the parts counter. Are you an experienced Automotive Parts Manager or Parts Supervisor looking for career progression?
Ideal candidates must have previous dealership or supplier experience in an automotive parts department.
Role Responsibilities:
- Optimising the sale of all Parts and Accessory products to Retail Customers, Sales Department customers, and workshop customers.
- Meeting the needs of parts customers and increasing all aspects of the parts business through direct selling.
- Ensuring customer satisfaction at all stages.
- Invoice preparation and explaining parts to customers.
- Managing the Parts Team.
You must possess fluent IT skills, excellent communication and organisational skills, and be able to work effectively as part of a team and individually. You should be comfortable communicating with customers both over the telephone and face-to-face.
In return, you will be rewarded with a competitive salary, bonus structure, ongoing training, and opportunities for progression within the company.
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Manager
✨Tip Number 1
Familiarise yourself with the latest automotive parts trends and technologies. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who work in parts management. Attend local automotive events or join online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised sales or improved customer satisfaction in previous roles. Having concrete achievements ready will showcase your capability and experience effectively.
✨Tip Number 4
Research the dealership's reputation and customer service approach. Understanding their values and how they operate will allow you to tailor your conversation and show that you're a great fit for their team.
We think you need these skills to ace Parts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive parts management or supervision. Include specific examples of how you've optimised sales and improved customer satisfaction in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to manage a parts team effectively. Mention any relevant achievements and how they align with the responsibilities outlined in the job description.
Highlight IT and Communication Skills: Since the role requires fluent IT skills and excellent communication abilities, be sure to mention any relevant software you are proficient in and provide examples of how you've successfully communicated with customers in past positions.
Showcase Team Management Experience: If you have experience managing a team, detail your leadership style and how you've motivated your team to meet sales targets and enhance customer service. This will demonstrate your capability to manage the Parts Team effectively.
How to prepare for a job interview at Motivation HR
✨Showcase Your Experience
Be prepared to discuss your previous roles in automotive parts management or supervision. Highlight specific achievements, such as sales targets met or customer satisfaction improvements, to demonstrate your capability.
✨Understand the Product Range
Familiarise yourself with the types of parts and accessories the dealership offers. Being knowledgeable about the products will help you answer questions confidently and show your enthusiasm for the role.
✨Demonstrate Customer Service Skills
Since customer satisfaction is key, be ready to share examples of how you've handled difficult customer situations in the past. This will illustrate your ability to maintain a positive customer experience.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the team dynamics, company culture, and growth opportunities. This shows your interest in the position and helps you assess if it's the right fit for you.
