At a Glance
- Tasks: Assist customers with parts and service inquiries in a dynamic environment.
- Company: Join a forward-thinking company dedicated to employee development and customer satisfaction.
- Benefits: Enjoy ongoing training, career progression opportunities, and a supportive team culture.
- Why this job: This role offers hands-on experience and the chance to build lasting customer relationships.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Open to candidates with a valid EU work permit.
The predicted salary is between 28800 - 43200 £ per year.
PARTS ADVISOR AND SERVICE ADVISOR – WILTSHIRE
Are you a Parts Advisor or Service Advisor looking for a new challenge? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?
As a Parts Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure.
You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.
Parts Advisor & Service Advisor employer: Motivation HR
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor & Service Advisor
✨Tip Number 1
Research the company and its values. Understanding what motivates the team at Motivation HR and how they operate will help you tailor your approach during any interviews or networking opportunities.
✨Tip Number 2
Network with current employees or industry professionals. Engaging with people who are already in similar roles can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the hiring process.
✨Tip Number 3
Prepare for potential scenario-based questions. Given the fast-paced nature of the role, think about how you would handle specific customer service situations or challenges that may arise in a Parts Advisor or Service Advisor position.
✨Tip Number 4
Showcase your communication skills. Since building relationships with customers is key, practice articulating your thoughts clearly and confidently, whether in person or over the phone, to demonstrate your suitability for the role.
We think you need these skills to ace Parts Advisor & Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Advisor and Service Advisor positions. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and parts advising. Use bullet points to make it easy to read, and include specific achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention any relevant training or certifications you have, and explain how you can contribute to the team in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Motivation HR
✨Showcase Your Customer Service Skills
As a Parts Advisor or Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your professionalism and customer-focused approach.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends and technologies in the automotive industry. Being able to discuss recent developments or training courses you've undertaken will show your commitment to professional growth and your understanding of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with an unhappy customer or managing multiple tasks under pressure. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or team dynamics. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.