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- Tasks: Help customers with parts inquiries and optimise sales at the dealership.
- Company: Join a leading main dealership in Kent and Surrey, known for quality service.
- Benefits: Enjoy competitive salary, bonuses, ongoing training, and career progression.
- Why this job: Be part of a dynamic team focused on customer satisfaction and growth.
- Qualifications: Experience in automotive parts is essential; strong IT and communication skills required.
- Other info: Ideal for those seeking to advance their career in the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
My client, a main dealership based in Kent / Surrey, seeks an experienced Parts Advisor to join their team to help provide top quality service to customers that visit our parts counter. Are you an experienced Automotive Parts Supervisor or an experienced Parts person looking for career progression?
Ideal candidates for this Parts Supervisor role must have previous dealership or supplier experience in an automotive parts department.
Our Parts Advisor role in this dealership involves:
- Optimising the sale of all Parts and Accessory products to Retail Customers, Sales Department customers and workshop customers.
- Meeting the needs of parts customers and increasing all aspects of the parts business through direct selling.
- Ensuring that all customers are completely satisfied at all stages.
- Confirmation and explanation of all paperwork to customers.
- Invoice preparation and full explanation of the parts to the customer.
- Arrange collection times and methods of payment.
- Agree and arrange future contact appointments.
You must possess fluent IT skills, have excellent communication and organisational skills, be able to work as part of a team and as an individual, and able to converse with customers both over the telephone and face-to-face.
In return, you will be rewarded with a competitive salary, bonus structure, on-going training and progression within the company.
Parts Advisor employer: Motivation HR
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and accessories that the dealership offers. Knowing the products inside out will not only boost your confidence but also impress potential employers during the interview.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves direct interaction with customers, demonstrating your ability to handle inquiries and resolve issues effectively can set you apart from other candidates.
✨Tip Number 3
Network within the automotive industry, especially in Kent and Surrey. Attend local events or join online forums to connect with professionals who might provide insights or even refer you to the dealership.
✨Tip Number 4
Prepare for common interview questions related to parts advising and sales techniques. Practising your responses will help you articulate your experience and demonstrate your suitability for the role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive parts, especially any previous roles as a Parts Advisor or Supervisor. Use specific examples to demonstrate your skills in customer service and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your experience aligns with the dealership's needs and your commitment to providing excellent customer service.
Highlight IT Skills: Since the role requires fluent IT skills, be sure to mention any relevant software or systems you are familiar with. This could include inventory management systems or customer relationship management (CRM) tools.
Showcase Communication Skills: In your application, emphasise your communication abilities. Provide examples of how you've successfully interacted with customers, both face-to-face and over the phone, to resolve issues or enhance their experience.
How to prepare for a job interview at Motivation HR
✨Know Your Parts
Make sure you brush up on your knowledge of automotive parts and accessories. Be prepared to discuss specific products and how they can benefit customers. This will show your expertise and passion for the role.
✨Demonstrate Customer Service Skills
Since the role involves direct interaction with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle inquiries and resolve issues effectively.
✨Showcase Your IT Proficiency
Fluent IT skills are a must for this position. Be prepared to discuss any relevant software or systems you've used in previous roles. If possible, mention how you've used technology to improve efficiency in a parts department.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the dealership and its parts department. This shows your interest in the role and helps you determine if it's the right fit for you.
