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For Companies At a Glance
- Tasks: As a Parts Advisor, you'll provide expert support and build strong customer relationships.
- Company: Join a dynamic team in Norfolk, dedicated to professional growth and customer satisfaction.
- Benefits: Enjoy ongoing training opportunities and a supportive work environment.
- Why this job: This role offers a chance to develop your skills while working in a fast-paced, engaging atmosphere.
- Qualifications: We're looking for a customer-focused individual with excellent communication skills and the ability to thrive under pressure.
- Other info: Positions available in Norwich and Kings Lynn.
The predicted salary is between 24000 - 36000 £ per year.
Overview
PARTS ADVISOR – Norfolk – Norwich and Kings Lynn locations. Are you a Parts Advisor looking for a new challenge? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?
As a Parts Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure. You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.
Responsibilities
- Provide professional, customer-focused advisory support to customers
- Build relationships with customers and relate to them through effective communication
Qualifications
- Professional and customer-focused mindset
- Ability to cope in a fast-paced environment under pressure
- Excellent communication skills
- Ability to relate to customers by building relationships
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Parts Advisor employer: Motivation HR
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive parts industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated, which is crucial for a Parts Advisor role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about automotive topics. Being able to explain complex parts and services in simple terms will showcase your ability to relate to customers effectively.
✨Tip Number 3
Network with professionals in the automotive industry through social media platforms like LinkedIn. Connecting with current Parts Advisors or industry experts can provide valuable insights and potentially lead to referrals for job openings.
✨Tip Number 4
Prepare for potential interview scenarios by role-playing customer interactions. This will help you develop your problem-solving skills and enhance your ability to build relationships with customers under pressure, which is key for this position.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor. Emphasise your customer service skills and any previous roles where you had to work under pressure.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've built relationships with customers in the past and how you can bring that to the team.
Showcase Communication Skills: Since excellent communication is key for this role, consider including a brief section in your application that demonstrates your ability to communicate effectively, perhaps through a relevant anecdote or achievement.
Highlight Training and Development: Mention any relevant training courses or certifications you have completed that relate to parts advising or customer service. This shows your commitment to professional development and aligns with the company's focus on training.
How to prepare for a job interview at Motivation HR
✨Showcase Your Customer Focus
During the interview, emphasise your experience in providing excellent customer service. Share specific examples of how you've built relationships with customers and resolved their issues effectively.
✨Demonstrate Your Communication Skills
Be prepared to discuss how you communicate with customers and colleagues. Use clear and concise language, and consider role-playing scenarios where you might need to explain complex parts or services to a customer.
✨Prepare for Fast-Paced Scenarios
Since the role requires coping under pressure, think of instances where you've successfully managed multiple tasks at once. Be ready to discuss how you prioritise and stay organised in a busy environment.
✨Express Your Willingness to Learn
Mention your enthusiasm for ongoing training and development. Highlight any previous training you've undertaken and how it has helped you in your career, showing that you're keen to grow within the company.
