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- Tasks: Be the go-to person for customers, guiding them through their vehicle service experience.
- Company: Join a dynamic team in Kent & Middlesex focused on customer satisfaction.
- Benefits: Earn a competitive salary plus bonuses and access to ongoing training.
- Why this job: Develop your career with hands-on experience and up-to-date training courses.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Fast-paced environment with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Are you a Service Advisor looking to earn a basic plus bonus? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?
As a Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You will be there to guide them through the entire process whilst their vehicle is with you.
As a Service Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure. You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.
Service Advisor in Kent employer: Motivation HR
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Kent
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable explaining how you’d handle customer queries and build relationships. It’ll help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you’re serious about the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and connect with potential employers. Plus, it’s a great way to stay updated on new opportunities tailored just for you.
We think you need these skills to ace Service Advisor in Kent
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve built relationships with customers in the past and how you can bring that experience to our team.
Be Professional and Personable: Your written application should reflect your professionalism. Use a friendly tone but keep it polished. We’re looking for someone who can balance being approachable with maintaining a professional image.
Demonstrate Your Ability to Handle Pressure: In your application, share examples of how you've successfully managed stressful situations. We need Service Advisors who can thrive in a fast-paced environment, so show us you can keep your cool under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Motivation HR
✨Know Your Stuff
Make sure you brush up on the latest trends in the automotive industry and the specific services offered by the company. Being knowledgeable about their products and services will show that you're genuinely interested and ready to engage with customers.
✨Practice Your People Skills
As a Service Advisor, you'll be dealing with customers all day long. Practise your communication skills by role-playing common customer scenarios with a friend or family member. This will help you feel more confident and prepared to build those important relationships during the interview.
✨Stay Calm Under Pressure
Since the role involves working in a fast-paced environment, think of examples from your past experiences where you've successfully managed stress or tight deadlines. Share these stories during the interview to demonstrate your ability to cope under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training opportunities mentioned in the job description or how the team collaborates to ensure customer satisfaction. It shows you're engaged and serious about the role.
