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- Tasks: Be the go-to person for customers during their vehicle service journey.
- Company: Join Motivation HR, a dynamic company focused on career growth and training.
- Benefits: Enjoy a competitive salary, bonuses, and ongoing training opportunities.
- Why this job: Perfect for those who love customer interaction and thrive in a fast-paced environment.
- Qualifications: Must be professional, customer-focused, and have strong communication skills.
- Other info: This role requires an EU work permit.
The predicted salary is between 28800 - 43200 £ per year.
COMMERCIAL SERVICE ADVISOR – Hertfordshire
Are you a Service Advisor looking to earn a basic plus bonus? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?
As a Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You will be there to guide them through the entire process whilst their vehicle is with you.
As a Service Advisor you must be professional, customer focused and be able to cope in a fast pace environment under pressure.
You will also possess excellent communication skills and be able to relate to your customers by building relationships with them.
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Commercial Service Advisor employer: Motivation HR
Contact Detail:
Motivation HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered by workshops. Understanding common customer concerns and vehicle maintenance can help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with a friend or family member. This will help you articulate your thoughts clearly and demonstrate your customer service abilities.
✨Tip Number 3
Research Motivation HR and their values. Tailoring your conversation to reflect how your personal values align with theirs can make a strong impression during any discussions.
✨Tip Number 4
Network with current or former employees of Motivation HR on platforms like LinkedIn. They can provide insights into the company culture and tips on what the hiring managers are looking for.
We think you need these skills to ace Commercial Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Commercial Service Advisor. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to work in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your customer-focused approach and ability to handle pressure. Make sure to address how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a role in customer service.
How to prepare for a job interview at Motivation HR
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding Motivation HR's mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
As a Commercial Service Advisor, you'll be dealing with customers regularly. Prepare for potential scenarios you might face and think about how you would handle them. This will demonstrate your problem-solving skills and customer focus during the interview.
✨Showcase Your Communication Skills
Strong communication is key for this role. During the interview, practice clear and concise responses. Use examples from your past experiences to illustrate how you've effectively communicated with customers or colleagues.
✨Ask Insightful Questions
At the end of the interview, be ready to ask questions that show your interest in the position and the company. Inquire about the training opportunities mentioned in the job description or ask how success is measured in the role. This shows that you're thinking ahead and are eager to grow.
